Ceiling Fans Warehouse Reviews

Thank you for taking the time to leave your feedback. We’re sorry to hear that you feel disappointed with your experience. When you contacted us, your initial enquiry was regarding returning five Breeze AC fans to exchange them for DC models. As outlined in our returns policy, a change-of-mind return for multiple boxed items can involve significant return freight and restocking costs. With that in mind, once your enquiry was reviewed further, our senior team stepped in and offered an alternative solution, a substantial discount on compatible remote controls for each fan. This option was suggested to help you achieve the functionality you were seeking, without the unnecessary cost and inconvenience of returning and reordering five fans. Unfortunately, we didn’t receive a response following this proposal. We always aim to provide practical, cost-effective solutions in our customers’ best interests and regret that this outcome didn’t meet your expectations. Should you wish to revisit the matter, our team remains happy to assist although we are happy you have been able to use the fans you ordered and have found them to be good 😊.