Capital Hair & Beauty Reviews

Hello Karen, Thank you for your positive review! We are really glad to hear that you found the delivery speedy and that all of your items that you required were in-stock. We are really sorry to hear that the box had split during transit but thankfully nothing was broken or missing! To apologise for this occasion, we have added a 10% discount to your account which will automatically be deducted on your next online order with us. Kind regards, The Capital Team

Thank you for your 5* review! We are really glad to hear that you are satisfied with the service provided and that you have a positive experience when shopping with us. Thank you for your consistent loyalty - it is hugely appreciated! We look forward to you shopping with us again soon

Dear Mark. We are sorry to hear that your course was cancelled. We endeavor to never cancel, but inevitably and unfortunately it does happen for which we are sorry. We would like to arrange a date and venue suitable for you to sit the course. Please could you contact customer service or your store, for them to forward the Training Team your details / the name of the course / the stores you can attend and any dates you can’t join us. We will then arrange a date suitable for you and do our utmost for it to run.

Dear Gregg, We were sorry to hear you felt this way following the course. We do wish for all our customers to have a great training experience. The length of the course does vary as stated, ‘depending on knowledge and number of participants’. The course content was delivered as stated when purchasing the course, ‘a hands on practical workshop on training head (1 hair cut)’. The Educator aims to deliver the course to best suit everyone in the group regarding the style selected. Likewise when it comes to timings on the day, plus more experienced hairdressers will complete the course quicker. We value your feedback and do not like to see our customers dissatisfied. We would have liked the opportunity to run a more advanced and bespoke cutting course for you, hence offering in retrospect of your experience. We hope that the resolution we did come to is more suited and we appreciate the time you’ve taken to feedback to us.

Thank you for your 5* rating! Please note, as long as you are qualified in the hair & beauty industry and can provide your local store with relevant trade proof information that indicates this, you are able to shop at Capital Hair & Beauty, regardless of what country the qualification has been attained. I hope this helps!