Do what it says on the tin! When I placed the order I was informed no money would be taken until goods dispatched, this proved not to be the case. The goods are finally on the way although I not...
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Katerina
Telegraph Shop
2 years ago
Thank you for your feedback however, I am so sorry this has been the case. In order to resolve this issue for you, I have sent you an email which should be visible in your Inbox now. Kind regards, Katerina
Product reviews
Katerina
Telegraph Shop
2 years ago
Thank you for your review. I have emailed you directly regarding this order. Kind regards, Katerina
Date of purchase: 04/09/2023
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Josephine Northam
Feefo Verified
Lyneham
3 years ago
What Josephine Northam said about Telegraph Shop:
Delivered on time Good product as expected
Sarah
Telegraph Shop
2 years ago
Thank you for your lovely 5* review. I am pleased you have been happy with the customer service you have received from us. Thank you for your custom and for taking the time to share your positive experience with us, it’s much appreciated by the whole team. Kind regards, Sarah W
Product reviews
Sarah
Telegraph Shop
2 years ago
That’s fantastic to hear and it sounds like it’s going to be very useful in your garden. Thank you for taking the time to leave your review. Best wishes, Sarah W
The parcel with my 2nd garden swan ornament was so quickly and efficiently delivered I couldnt believe how painless the ordering was. Well done!
Brandon
Telegraph Shop
3 years ago
Thank you for your 5 star review. It is great to hear of your satisfaction. Kind regards, Brandon
Product reviews
Brandon
Telegraph Shop
3 years ago
Thank you for your 5 star review. We appreciate you taking the time to leave this review as we love to know when things are great! Kind regards, Brandon
Diabolical. Will never use again. When goods not delivered do not respond to emails, so called premium rate phone number to be cut off. Do not have system to track order. Will never use again.
Brandon
Telegraph Shop
3 years ago
Thank you for your review. I can see we have recently taken action regarding your order. My apologies for this inconvenience. Kind Regards, Brandon
It was not the quickest but because of the product purchased, it was acceptable. Have not used the Log Splitter yet but it gives the impression of being acceptable?
Thomas Seymour
Telegraph Shop
3 years ago
Thank you for your very kind review; we appreciate you taking the time to write this, I will pass on your feedback to the team. Kind regards, Tom
RJ
ROGER JONES
3 years ago
I have now had the opportunity of using the log splitter on a few occasions and have found it to be practically next to useless. It refuses to split any log bigger than a branch size and my logs are of a standard size and supplied by my supplier as suitable for my small log burner. This purchase was a waste of money and not what I expected from a reputable seller like The Telegraph Shop!
Product reviews
Thomas Seymour
Telegraph Shop
3 years ago
Thank you for your review. We really appreciate that you have taken the time to share your experience with us. Kind regards, Tom
RJ
ROGER JONES
3 years ago
The machine is cheap and totally in adequate. Shame on The Telegraph Shop for lending their name to this product. Very disappointed.
Would love to have given 5 starts. However, I ordered a clock for the garden. Unfortunately it had some scratches on the paintwork that’s only going to end up going rusty. I attempted to emails so...
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Thomas Seymour
Telegraph Shop
3 years ago
Thank you for the review. I am sorry to learn of this. Please contact us on ccare@thompson-morgan.com and we look into this further for you. Kind regards, Tom
Product reviews
Thomas Seymour
Telegraph Shop
3 years ago
Thank you kindly for your review. Please email us on ccare@thompson-morgan.com so we can look into rectifying this for you. Kind regards, Tom
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