The website impossible to find. Once found too confusing - I thought that I had bought the bargain that gave me a second pair free but apparently not. Not impressed at all!
Telegraph Shop
Telegraph Shop
12 years ago
Thank you for the feedback. The trousers are buy one get one free, but as advised on the website you need to add the second pair of trousers as you are able to but them in different colours. The price is then adjusted at the checkout screen. I have arranged to get a second pair of Navy trousers sent out, and these should be with you in the next few days.
Quick delivery but no DX collection depot not good, Why not Collect Plus etc?
Telegraph Shop
Telegraph Shop
12 years ago
Thank you for the feedback. We use DX for deliveries, and I can see that they delivered this to you safely. We offer a returns service with collect plus, but if you need to return the item for any reason please let us know.
Oh dear ! I have noticed that you have marked the service as poor. If we have let you down in anyway, please accept our apologies. If you could let us know where we have failed, we will endeavour to rectify it. We will be in touch this afternoon to obtain more information and to see how we can make this up to you.
I am sorry to hear that you have had issue with the dehumidifier. If you are still having difficulties please let us know and we can arrange for a member of our technical support team to get in touch regarding this.
I am sorry to hear that the lamp was not delivered in fully working condition. A replacement is on it's way, and should be with you in the next 3-4 working days.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
