Some items purchased have been very good, others like the mattress stain remover did not work at all and were a waste of money. The remote headphones came without a mains charging lead and rather...
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Telegraph Shop
Telegraph Shop
12 years ago
Thank you for the great feedback – much appreciated.
I ordered two pairs of size 13 boots. One pair sent was size 12. I have returned these and asked for a size 13 pair to be sent.
Telegraph Shop
Telegraph Shop
12 years ago
Thank you for the feedback. I am sorry to hear of the error in our warehouse. We have not as yet received the returned shoes, and they are currently out of stock but we will of course get these to you as soon as we receive them.
Trusted Customer
12 years ago
According to the Collect Plus website, you received the boots on 10 February. According to the Telegraph Shop website, you have over 10 pairs of size 13 black Chelsea boots in stock.
I am sorry to hear that the item did not live up to your expectations. If you wish to return the heater please let us know and we will happily arrange this for you.
Quick delivery but v poor product knowledge. Surly someone has complained about your shoe sizing before
Telegraph Shop
Telegraph Shop
12 years ago
I am sorry to hear that the boots were not a good fit. We would not wish you to be out of pocket for an unsuitable purchase, so you can of course return them to us for a refund.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
