I PAID EXTRA for delivery on Friday. It did not arrive. I could contact nobody on the weekend. On Monday I was told it would come and I waited in all day. It STILL did not come. I managed to get...
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Telegraph Shop
Telegraph Shop
12 years ago
I am sorry for the delay. The parcel left us on the Thursday so it should of been with you on the Friday as it was a next day service. We are open from 9-5 on a Saturday so you could of contacted us then should you of wished.
Goods arrived within the time advertised but quality of goods was poor. Based on this experience I doubt that I would buy again from the Telegraph Shop
Telegraph Shop
Telegraph Shop
12 years ago
It’s a shame that this product did not meet your expectations on this occasion. I can confirm we have received the return and issued the refund as requested.
I am sorry to hear of the issue you had with the first lamp. I can see that a replacement has now been delivered, and I am sure you will find it to be a worthwhile purchase.
I am sorry to hear that the items were not suitable for the purpose you intended. Should you wish to return them to us we will of course arrange either an exchange or refund.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
