Thank you for the feedback. I can see that the courier has now delivered the replacement item, and I trust you are happy with your purchases. Any issues, please do not hesitate to get in touch.
The website automatically added in two of the order because I'd looked before and been interrupted during the process. I didn't spot that had happened so ended up ordering two of the products.
Telegraph Shop
Telegraph Shop
12 years ago
Thank you for the feedback. I am sorry to hear of this. If you wish to return the item we will be happy to accept them for a refund.
good range of quality products but you have a problem with your delivery service. The first soup maker was damaged in transit ( probably by dropping it over our back gate which is 5 feet high.). The...
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Telegraph Shop
Telegraph Shop
12 years ago
The courier has advised that the parcel was delivered on the 19th February. If you have not received this please let us know.
Lamp turned out to be far larger than it appeared in pictures on line and I do not recall the dimensions being provided.
Telegraph Shop
Telegraph Shop
12 years ago
It’s a shame that this product did not meet your expectations. We do not wish you to have an item you are not entirely happy with, so if you wish to return the item to us we will happily refund you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.