Would have had a higher rating had I not had to ask when the item was despatched. I was notified by e-mail half way through the day of delivery and might well have missed the delivery van....
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Telegraph Shop
Telegraph Shop
12 years ago
Thank you for your feedback. I am sorry that there appeared to have been an timing issue with your despatch confirmation email, our IT team are looking into this to prevent a re-occurrence.
The ordering service was easy and simple. I paid for next day delivery but they did not arrive next day. When I phoned the office they tracked the parcel to let me know when they would arrive and...
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Telegraph Shop
Telegraph Shop
12 years ago
Thank you for this positive feedback. Much appreciated.
Two items ordered, one delivered. Subsequent enquiries acertained that the second item had been sold out. Why then was I able to order it?
Telegraph Shop
Telegraph Shop
12 years ago
Thank you for your feedback. Unfortunately we recently experienced a rare error with our stock feed, this has since been rectified but a handful of customers were offered incorrect stock information during this short time. We will be on touch later this afternoon to make this up to you and I do hope this has not put you off using us again in the future
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
