Thank you for the feedback. I am sorry to hear that the jackets were not suitable. I can confirm we have received the returns and issued a refund as requested.
Very pleased with speed and quality of returns service.
Telegraph Shop
Telegraph Shop
12 years ago
It’s a shame that this product did not meet your expectations. gladly we were able to arrange a return and refund quickly and efficiently for you, and we I hope that we may still be of assistance in future.
Quick delivery, but I needed a 1/2 size which is not listed. The size 10 was enormous so had to be returned for a size 9; hopefully this will be big enough.
Telegraph Shop
Telegraph Shop
12 years ago
Thank you for the feedback. I can see that the parcel was delivered and signed for on the 3rd March, and I trust the boots are a good fit.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
