I am sorry you received the incorrect free item. I do hope you are happy with the rest of your order, and I can confirm I have re-sent the free gift for you.
That's a shame. As soon as we receive your return we will of course arrange a refund for you, and hopefully we will be able to be of service to you in future.
I am sorry to hear that the trousers were a poor fit. We have received the return and issued a refund as requested. I hope that this experience had not discouraged you too much, and we can still be of service to you in future.
Oh dear, I am sorry to hear of this. It is not something I have come across before, but we do not wish you to have an item that is unsuitable so you can of course return the boots for a refund should you wish.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
