Easy to click through and despite my order not coming next day as planned, I called the helpline and I was immediately reimbursed. Very straight forward and pleasant to deal with.
Telegraph Shop
Telegraph Shop
12 years ago
Great to hear you are happy with both the product and service. Thank you for your comments.
Sent wrong size in one item, and didn't include the free gift either. We weren't that bothered about that, I'm only telling you because it suggests their might be an issue with your picking and...
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Telegraph Shop
Telegraph Shop
12 years ago
Thank you for the positive feedback. I am sorry to hear of the issues you have had with this process, and we appreciate you letting us know.
I am very impressed with their speed of action when I phoned on a Saturday to inform them of a problem with one pair of trousers they immediately got mother pair sent which arrived the following...
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Telegraph Shop
Telegraph Shop
12 years ago
Thank you for the positive feedback. Much appreciated.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.