The item I ordered was exactly what I wanted, so full marks there.
However, I was a little disappointed in the length of time it took to reach me. And the delivery instructions were not followed, in...
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Telegraph Shop
Telegraph Shop
12 years ago
Thank you for the positive feedback. Much appreciated.
only problem is that the items were delivered to the wrong address!
Telegraph Shop
Telegraph Shop
12 years ago
Thank you for the feedback. The courier has advised that the parcel was left with a neighbour as you were out. I am glad to hear you are happy with your purchase however, and I hope we can be of service in future.
Two pairs of shoes were supplied marked to the wrong size. (Marked and boxed as size 10 and were actually a size 6-7) You should be monitoring your returns, and have corrected this.
Telegraph Shop
Telegraph Shop
12 years ago
I am sorry to hear of this. I cannot find any correspondence from you regarding this, so I have arranged for an advisor to get in touch to resolve the issue with you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
