We have been trying to return these goods, and have been promised free postage labels three times on the phone, but they have still not arrived.
Telegraph Shop
Telegraph Shop
12 years ago
I am sorry to hear of this. I have emailed a label which you can print off, which sounds as if it will be easier. This should of been offered previously and I will ensure the representatives you spoke to are made aware of this. The dehumidifiers themselves are generally quiet, so this would suggest a fault. Please let us know if you require a refund or replacement and we will arrange this for you.
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