I did have a slight technical problem placing an order and wondered if the system duplicated my payment but was ablet to speak to a staff member there and then and problem was resolved. So was...
Read more
Telegraph Shop
Telegraph Shop
12 years ago
Good to hear – thank you for taking the time to leave this feedback!
Very good with easy to follow instructions for returns and prompt refund of cost
Telegraph Shop
Telegraph Shop
12 years ago
I am sorry to hear the socks were unsuitable for you. He have of course refunded you for the return, and I do hope we can still be of service to you in future.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.