They double charged me, promised a free gift, did not send it as they were out of stock
Telegraph Shop
Telegraph Shop
12 years ago
I am sorry to hear of this. I can see the error has been fixed, and a refund processed. We have also arranged to get an alternative free gift sent out for you.
Good to hear – thank you for taking the time to leave this feedback!
Product reviews
Telegraph Shop
Telegraph Shop
12 years ago
Our stock is updated every 30 minutes, and occasionally we have an instance of an order coming in and the stock not physically being available as it has sold within this time. I am glad to see you are happy with your other purchases, and hope that this has not put you off ordering with us in future.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
