Thank you for the feedback – much appreciated. If you need any assistance please let us know and we will happily arrange for a member of our technical support team to get in touch.
Website good and easy to use, delivery very speedy and returns replaced quickly
Telegraph Shop
Telegraph Shop
12 years ago
I am sorry to hear that the boots were not a great fit. We do not wish you to have an item you are not entirely happy with, so if you wish to return the item to us we will happily refund you.
The ordering service excellent. I am about to use the returns process so can't judge it yet. However, no label was enclosed with the order so I contacted online the Collect+ service. Producing a...
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Telegraph Shop
Telegraph Shop
12 years ago
Thank you for the feedback. It is a shame that the shoes were unsuitable, but I am glad to hear of your positive experience with our customer service staff.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
