Music Centre was not delivered due to errors with the system. Had to cancel.
Telegraph Shop
Telegraph Shop
12 years ago
It does appear that the parcel was held up at our end due to a glitch with our despatch system. I am sorry that you were forced to cancel the delivery, and I can confirm that a full refund has been issued.
I got confusing emails saying I had not completed the purchase after I had confirmation. I HAVE NOT received my order although my card has been debited.
Telegraph Shop
Telegraph Shop
12 years ago
I am sorry for the confusion. This is an automated system so if you navigate away from the website, it triggers an abandoned basket email. Unfortunately it cannot pick up on whether you went back in and placed the order. With regards to the delivery, I can see that the courier has attempted delivery on several occasions, and it has also been re-booked for delivery on the 18th March. If there are any problems with the re-delivery please do not hesitate to let us know.
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