My experience was negative. The company does not live up to their promise of "30 days, no-quibble, worn or unworn, returns guaranteed". I tried to return the item because it was not fit for...
Read more
Derek
Telegraph Shop
8 years ago
Thank you for the feedback. Unfortunately the 30 day return period does not apply to goods that you purchased 6 months previous. I'm not sure how you could reasonably expect a different outcome to this.
There were considerable problems caused by the carrier, Hermes, with this order BUT because the customer services representative at the Telegraph Shop took personal responsibility to sort out the...
Read more
Derek
Telegraph Shop
8 years ago
Thank you for the positive feedback. Much appreciated.
Date of purchase: 05/14/2018
0
Share
Trusted Customer
Feefo Verified
8 years ago
Order arrived promptly and I was very pleased with both the items I ordered. Happy to recommend.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
