Thank you so much for your review. We are extremely grateful that you have taken the time to share this with us. We take pride in the quality of our products and service, so as I am sure you can appreciate; it’s lovely for the whole team to receive feedback such as this. Kind regards, Tom
Product reviews
Thomas Seymour
Telegraph Shop
3 years ago
This must be so nice for you to see. I am so pleased. Kind regards, Tom
Date of purchase: 02/25/2023
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Cindy Kent-Winsley
Feefo Verified
London
3 years ago
What Cindy Kent-Winsley said about Telegraph Shop:
Prompt service and when I had query your call handler was excellent in tracing the where snouts of my order which was a relief.
Clare
Telegraph Shop
3 years ago
Thank you so much for your review. We are very grateful that you have taken the time to share this with us. We take pride in the quality of our products and service, so as I am sure you can appreciate; it is lovely for the whole team to receive your feedback. Kind regards, Clare
Product reviews
Clare
Telegraph Shop
3 years ago
Thank you so much for your lovely 5 star review. This is great to hear, and I will pass onto the team. Kind regards, Clare
Yes delivery ok but 1 item missing from each parcel
Clare
Telegraph Shop
3 years ago
Thank you for your review. However, please accept my apologies for any disappointment caused. With regards to the incorrect plant being sent, at times, an item can get 'missed picked' and while rare, I appreciate it is disappointing when it does occur.
I understand we have resolved this for you however, should you require any further help then please do get back in touch. Kind regards, Clare.
Product reviews
Clare
Telegraph Shop
3 years ago
Thank you for the review. I am sorry to hear this; however, I am confident your will not be disappointed this time. Thank you for your understanding and letting us put this right for you. Kind regards, Clare
Date of purchase: 02/20/2023
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Colin Sills
Feefo Verified
3 years ago
What Colin Sills said about Telegraph Shop:
Everything was fine from order to delivery.
Clare
Telegraph Shop
3 years ago
Thank you so much for your review. We are very grateful that you have taken the time to share this with us. We take pride in the quality of our products and service, so as I am sure you can appreciate; it is lovely for the whole team to receive feedback such as this. Kind regards, Clare
Product reviews
Clare
Telegraph Shop
3 years ago
I am so sorry to hear this, as always, we are looking into ways on how we can improve so thank you for your feedback. Please let us now how you get on and should you still have concerns, then please do reply to this message or email our customer care team with a photo. Kind regards, Clare.
Thank you so much for your review and letting us know how happy you are with our service. We take pride in both the quality of our products and the service we offer, so as I am sure you can appreciate; it is lovely for the whole team to receive such positive feedback and will pass this on. Thank you for your kind words and business. Best wishes, Clare.
Product reviews
Clare
Telegraph Shop
3 years ago
Thank you for your review and please accept my apologies for any disappointment caused. As always, we are looking into ways on how we can improve so thank you for your feedback.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
