Following the digital trail of my viewing and eventual order, I am ambivalent concerning this event. Why address my dead father to say my order could not be met and would be refunding payment? Then I...
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Derek Whinstance
Clifford James
5 years ago
We do apologise. It appears that the account on our system was set up in your fathers name. Orders placed by you subsequently using the same address had then linked to that account. The notification of the stock issue was then sent to the account holder. We do apologise for any distress this has caused. You have updated the account details so that they are now in your name.
Product reviews
Derek Whinstance
Clifford James
5 years ago
I am sorry to hear this. The item was showing as available when the order was placed, but when we went to pack your order unfortunately there were none on the shelf. As the item had been discontinued, we had no option other than to issue a refund. We apologise once again that we were unable to fulfil your order, and we fully appreciate your frustration.
Date of purchase: 10/26/2020
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Gwendolyn Rose
5 years ago
What Gwendolyn Rose said about Clifford James:
I am always satisfied with my purchase, the products. are of good quality & affordable .I would recommend Clifford James to all
Very good service.
Derek Whinstance
Clifford James
5 years ago
Good to hear, thank you for the feedback.
Product reviews
Derek Whinstance
Clifford James
5 years ago
Good to hear, thank you for the feedback.
Date of purchase: 10/24/2020
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Trusted Customer
5 years ago
Unbelievably fast
Derek Whinstance
Clifford James
5 years ago
Good to hear – thank you for taking the time to leave this feedback
Product reviews
Derek Whinstance
Clifford James
5 years ago
Good to hear – thank you for taking the time to leave this feedback
Date of purchase: 10/26/2020
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DH
David Hughes
5 years ago
What David Hughes said about Clifford James:
Ordered goods were of good quality and were delivered promptly. When a double payment error occurred, due to my computer system fault, my query was dealt with very promptly at 9 p.m. by Customer...
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Derek Whinstance
Clifford James
5 years ago
Good to hear – thank you for taking the time to leave this feedback
Product reviews
Derek Whinstance
Clifford James
5 years ago
Good to hear – thank you for taking the time to leave this feedback
The wrong item was sent but the company responded quickly to email and rectified the problem promptly. The item ordered was very good value even if not entirely perfect.
Derek Whinstance
Clifford James
5 years ago
Good to hear we were able to rectify this quickly for you – thank you for taking the time to leave this feedback.
Product reviews
Derek Whinstance
Clifford James
5 years ago
Good to hear – thank you for taking the time to leave this feedback
Clifford James sells mens and womens shoes and clothing, and has a database of over 600,000 loyal customers. Although, the business has become one of the largest suppliers of shoes in the UK, we have never lost sight of what has taken us here, namely quality and value for money.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Clifford James sells mens and womens shoes and clothing, and has a database of over 600,000 loyal customers. Although, the business has become one of the largest suppliers of shoes in the UK, we have never lost sight of what has taken us here, namely quality and value for money.