Fast service and good quality product, but very disappointed to see my so called bargain at half price is already in their catalogue at full price, at exactly the same price as what I had paid...
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Derek Whinstance
Clifford James
5 years ago
Thank you for the feedback. We do have various offers at different times, but I don't believe we had a half price offer on the Mules. They are currently at £37.50, which is more that you paid when you placed the order.
Poor stock control. My order was not fulfilled as they did not have the product in stock despite showing as in stock on the website and on eBay. I was informed of this and money refunded to my card...
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Derek Whinstance
Clifford James
5 years ago
I am sorry to hear this. The item was showing as available when the order was placed, but when we went to pack your order unfortunately there were none on the shelf. As the item had been discontinued, we had no option other than to issue a refund. We apologise once again that we were unable to fulfil your order, and we fully appreciate your frustration.
Date of purchase: 11/11/2020
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Trusted Customer
5 years ago
Lovely shoes and received ok.not impressed that when I called customer service I was charged premium rate
Derek Whinstance
Clifford James
5 years ago
Thank you for the feedback. Our call charges are 13 pence per minute which is within UK government guidelines.
Clifford James sells mens and womens shoes and clothing, and has a database of over 600,000 loyal customers. Although, the business has become one of the largest suppliers of shoes in the UK, we have never lost sight of what has taken us here, namely quality and value for money.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Clifford James sells mens and womens shoes and clothing, and has a database of over 600,000 loyal customers. Although, the business has become one of the largest suppliers of shoes in the UK, we have never lost sight of what has taken us here, namely quality and value for money.