I ordered shoes for my husband for Christmas and paid £8;00 for next day delivery but they still haven’t arrived 2 weeks later it’s now Boxing Day and I’m not happy that my husband hasn’t had one of...
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Derek Whinstance
Clifford James
5 years ago
We are sorry to hear that your goods didn't arrive. Our records show that the parcel has been dispatched from our warehouse on the same day, 14th December, on express 24 hour delivery, however the couriers were unable to provide any tracking information so we assumed that this was lost. I see that a replacement has been delivered to you since, and we did refund the delivery charge in full by way of apology. We trust that you are pleased with the goods, any issues please do let us know.
Trusted Customer
5 years ago
I was a hasty to put a bad review about CliffordJames I didn’t really give them chance to resolve my issue.
As soon as I contacted CliffordJames they apologised and sent a another pairs of shoes out really quickly and even reimbursed the delivery costs not all companies do that I know have nothing but praise for how they resolved my issue and will definitely order from them again in the future
Ellis
Clifford James
5 years ago
Great, thank you for your feedback
Product reviews
Derek Whinstance
Clifford James
5 years ago
We are sorry to hear that your goods didn't arrive. Our records show that the parcel has been dispatched from our warehouse on the same day, 14th December, on express 24 hour delivery, however the couriers were unable to provide any tracking information so we assumed that this was lost. I see that a replacement has been delivered to you since, and we did refund the delivery charge in full by way of apology. We trust that you are pleased with the goods, any issues please do let us know.
Trusted Customer
5 years ago
I would like the other review removed from your website as I wouldn’t want to put people off from ordering from you
Clifford James sells mens and womens shoes and clothing, and has a database of over 600,000 loyal customers. Although, the business has become one of the largest suppliers of shoes in the UK, we have never lost sight of what has taken us here, namely quality and value for money.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Clifford James sells mens and womens shoes and clothing, and has a database of over 600,000 loyal customers. Although, the business has become one of the largest suppliers of shoes in the UK, we have never lost sight of what has taken us here, namely quality and value for money.