I purchased a pair of shoes at a ridiculously low price for the quality of shoe which had leather uppers and leather sole. It was easy to order online and delivered quickly.
I would recommend this...
Not charging premium telephone rates (£3+) in this instance , would have been preferred! Unfortunate that second item (trousers) was not delivered so delivery/insurance costs applied to single item.
Derek Whinstance
Clifford James
5 years ago
I am sorry to hear this. The item was showing as available when the order was placed, but when we went to pack your order unfortunately there were none on the shelf. As the item had been discontinued, we had no option other than to issue a refund. We apologise once again that we were unable to fulfil your order, and we fully appreciate your frustration.
Product reviews
Derek Whinstance
Clifford James
5 years ago
I am sorry to hear this. The item was showing as available when the order was placed, but when we went to pack your order unfortunately there were none on the shelf. As the item had been discontinued, we had no option other than to issue a refund. We apologise once again that we were unable to fulfil your order, and we fully appreciate your frustration.
Pleased with shoes, but ordered 2 different pairs but week later only 1 pair turned up due to stock shortage. So not pleased with communication. Otherwise pleased.
Derek Whinstance
Clifford James
5 years ago
Good to hear, thank you for the feedback. Regrettably the second pair were out of stock, so please accept our apologise once again for this.
Product reviews
Derek Whinstance
Clifford James
5 years ago
Regrettably the second pair were out of stock, so please accept our apologise once again for this.
Was told carrier had lost box. According to Hermes they never got it. No more stock so refund that took a while to come through.
Derek Whinstance
Clifford James
5 years ago
We are sorry to hear that the shoes were lost. We would of course have been happy to replace these had we been able to, and I am sure you would have been pleased with them.
Clifford James sells mens and womens shoes and clothing, and has a database of over 600,000 loyal customers. Although, the business has become one of the largest suppliers of shoes in the UK, we have never lost sight of what has taken us here, namely quality and value for money.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Clifford James sells mens and womens shoes and clothing, and has a database of over 600,000 loyal customers. Although, the business has become one of the largest suppliers of shoes in the UK, we have never lost sight of what has taken us here, namely quality and value for money.