Claim fast delivery 2weeks later still no sign
Claim good customer service takes 2days still no further forward
Derek Whinstance
Clifford James
5 years ago
We do apologise again for the delay. As you are aware this was regrettably lost in transit. Although this is rare, it does happen from time to time unfortunately, and we can only apologise as Hermes are generally very efficient,
Product reviews
Derek Whinstance
Clifford James
5 years ago
We do apologise again for the delay. As you are aware this was regrettably lost in transit. Although this is rare, it does happen from time to time unfortunately, and we can only apologise as Hermes are generally very efficient,
Date of purchase: 02/06/2021
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Steven Bosworth
5 years ago
What Steven Bosworth said about Clifford James:
Excellent service.
Derek Whinstance
Clifford James
5 years ago
That's what we like to hear, thank you.
Product reviews
Derek Whinstance
Clifford James
5 years ago
That's what we like to hear, thank you.
Date of purchase: 02/04/2021
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Trusted Customer
5 years ago
Very pleased with your service ....from ordering to quick delivery everything
Went smoothly.
absolute rubbish returns is a joke cost me more to send back than value of goods
Derek Whinstance
Clifford James
5 years ago
Thank you for the feedback. We do offer the option of a return label when you place the order in case you are unhappy with the goods or they are a poor fit. You can also purchase a collect plus label after the order from collect plus, and both of these options are lower than the value of the goods you ordered.
Product reviews
Derek Whinstance
Clifford James
5 years ago
We are sorry to hear that the item was not as expected on this occasion, and hope that we can be of service to you again soon.
Derek Whinstance
Clifford James
5 years ago
We are sorry to hear that the item was not as expected on this occasion, and hope that we can be of service to you again soon.
Derek Whinstance
Clifford James
5 years ago
We are sorry to hear that the item was not as expected on this occasion, and hope that we can be of service to you again soon.
Derek Whinstance
Clifford James
5 years ago
We are sorry to hear that the item was not as expected on this occasion, and hope that we can be of service to you again soon.
Derek Whinstance
Clifford James
5 years ago
We are sorry to hear that the item was not as expected on this occasion, and hope that we can be of service to you again soon.
Derek Whinstance
Clifford James
5 years ago
We are sorry to hear that the item was not as expected on this occasion, and hope that we can be of service to you again soon.
Date of purchase: 02/04/2021
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Zygmunt Matkowski
5 years ago
What Zygmunt Matkowski said about Clifford James:
You made an offer of two pairs of trousers. I placed the order, only to be informed they are out of stock! You returned my money. Either your stock control is poor, or some other reason...
Derek Whinstance
Clifford James
5 years ago
I am sorry to hear this. The item was showing as available when the order was placed, but when we went to pack your order unfortunately there were none on the shelf. As the item had been discontinued, we had no option other than to issue a refund. We apologise once again that we were unable to fulfil your order, and we fully appreciate your frustration.
Product reviews
Derek Whinstance
Clifford James
5 years ago
I am sorry to hear this. The item was showing as available when the order was placed, but when we went to pack your order unfortunately there were none on the shelf. As the item had been discontinued, we had no option other than to issue a refund. We apologise once again that we were unable to fulfil your order, and we fully appreciate your frustration.
Date of purchase: 02/05/2021
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Paul Allen
5 years ago
What Paul Allen said about Clifford James:
Purchased 3 pairs of shoes and found to be of a great quality and price.
Derek Whinstance
Clifford James
5 years ago
Good to hear – thank you for taking the time to leave this feedback
Product reviews
Derek Whinstance
Clifford James
5 years ago
Good to hear – thank you for taking the time to leave this feedback
Accurate descriptions, prompt delivery. Only negative comment is in regard to the p & p charge. When ordering just 1 or 2 items, the p & p charge pushes up the price significantly.
Derek Whinstance
Clifford James
5 years ago
Thank you for the feedback – much appreciated.
Product reviews
Derek Whinstance
Clifford James
5 years ago
Thank you for the feedback – much appreciated.
Date of purchase: 02/04/2021
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JP
John Price
5 years ago
What John Price said about Clifford James:
Absolutely everything about my purchase was superb. From making my purchase to delivery went as smooth as clockwork.
Derek Whinstance
Clifford James
5 years ago
Thank you for the positive feedback. Much appreciated.
Product reviews
Derek Whinstance
Clifford James
5 years ago
Thank you for the positive feedback. Much appreciated.
Clifford James sells mens and womens shoes and clothing, and has a database of over 600,000 loyal customers. Although, the business has become one of the largest suppliers of shoes in the UK, we have never lost sight of what has taken us here, namely quality and value for money.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Clifford James sells mens and womens shoes and clothing, and has a database of over 600,000 loyal customers. Although, the business has become one of the largest suppliers of shoes in the UK, we have never lost sight of what has taken us here, namely quality and value for money.