How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

BPS Depot Reviews

https://www.bpsdepot.co.uk

Rated

Excellent

Service

4.6

Product

4.6

483

602

ratings over the past year

Displaying all 17,788 reviews

Terry Lobb

Truro

1 month ago

Date of purchase: 05/19/2025

Carly

BPS Depot

1 month ago

Good Afternoon Terry, Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team

Product reviews

david wanless

1 month ago

Date of purchase: 05/27/2025

What david wanless said about BPS Depot:

Utter ****...the people haven't got a clue...

Carly

BPS Depot

1 month ago

Afternoon David, as from the conversation we had hope all is resolved. Many Thanks.

david wanless

1 month ago

No nothing was resolved, completely and utterly useless....

Carly

BPS Depot

1 month ago

My sincere apiologies I did reach out to resolve this for you. Again my apologies.

Product reviews

Trusted Customer

1 month ago

Date of purchase: 05/20/2025

Good product poor delivery by DX

Good service from bps quickly dispatched on the same day that I placed my order and received confirmation that the product would be delivered the very next day received tracking info for DX delivery...

Read all

Product reviews

Trusted Customer

1 month ago

Date of purchase: 06/03/2025

Great product

Delivery was on time.

Carly

BPS Depot

1 month ago

Good Afternoon Alison, Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team

Product reviews

Peter Rushton

Warrington

1 month ago

Date of purchase: 06/04/2025

What Peter Rushton said about BPS Depot:

8 rung platform stepladders

Great, just great !

Product reviews

Trusted Customer

1 month ago

Date of purchase: 05/20/2025

Great Ladder

Excellent customer service - the first ladder that was sent out was unfortunatley damaged but BPS very quickly arranged a replacement to be sent

Product reviews

Ian Knight

Horsham

1 month ago

Date of purchase: 06/02/2025

What Ian Knight said about BPS Depot:

After some delay and shipment damage Carly from BOS reached out personally to discuss and resolve outstanding issue. This does in itself demonstrate that BOS do take their customer feedback seriously...

Read all

Carly

BPS Depot

1 month ago

Afternoon Ian , as from the conversation we had hope all is resolved. Many Thanks.

Product reviews

Dave Bishop

1 month ago

Date of purchase: 06/04/2025

What Dave Bishop said about BPS Depot:

Chipped handle paint but ok product

Fast service but the product had chip marks on one of the handles

Product reviews

Liam Smyth

Oxfordshire

1 month ago

Date of purchase: 06/04/2025

What Liam Smyth said about BPS Depot:

Service was prompt and efficient. They were delivered on the due date and I was emailed at various stages on where my steps were and when they were on there way.

Product reviews

STUART KENWOOD

Orpington

1 month ago

Date of purchase: 06/04/2025

What STUART KENWOOD said about BPS Depot:

Great product and great service

Product reviews

Not received a review invite?

About BPS Depot

This website sell ladders and ladder accessories.

Read all

0333 006 9776

BPS Access Solutions, Unit 8, Highams Hill Farm, Warlingham, Surrey, CR6 9PQ, United Kingdom, Kent, CR6 9PQ, United Kingdom

Trade Master Scaffold Tower - Folding Aluminium Tower

View all media (99)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

BPS Depot Reviews

Platform Fibreglass Step Ladders - 12 StepMore reviews of this product (17)View product websiteAfter problems returning my first order (which was my mistake) my second order arrive and all is ok. Terry.

Platform Fibreglass Step Ladders - 10 StepMore reviews of this product (17)View product websiteIt isn't so much the ladder, it's the ******* useless company selling it...the most disgusting experience I've ever had .....

BPS 3 Leg Trade Master Tripod Ladder - 3.0mMore reviews of this product (69)View product website

Sliding Loft Ladders - 3 SectionMore reviews of this product (176)View product websiteVery easy to fit, light to handle. Perfect.

Superior Part L Compliant 'Swing Down' Insulated Loft Hatch/DoorMore reviews of this product (74)View product websiteEasy to fit. Perfect for the space

Grand Sliding Loft LadderMore reviews of this product (17)View product websiteIt came with two handles, one of which had the red paint chipped, A bit of a pain to get the spacing right on the hatch, maximum 175mm or the ladder hits the hatch and gets lodged, so bringing it...Read all

BPS 3 Leg Trade Master Tripod Ladder - 3.6mMore reviews of this product (69)View product websiteBest steps i have ever used. Wish I had brought a set earlier.

Trade Master Pro 3 Section Combination Ladders - 10 RungMore reviews of this product (24)View product websiteReally happy with this ladder, it’s great and exactly what I needed.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?