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Boxes for Moving Home Reviews | Customer Service Reviews for https://www.feefo.com/reviews/boxes-for-moving-home | Feefo

Trusted Customer

23 days ago

Good, but let down by the courier

Martyn

Boxes for Moving Home

22 days ago

Thank you for your review and feedback. We apologise for the issues you have had with the Courier Company. Although we use a next day delivery service, occasionally it can take a little longer than expected. This rarely happens, however we understand the frustration caused when it does. We have passed your comments onto the Courier company and hopefully they can make changes and improvements from them. Hope the move went well despite the issues with the Courier Company.

Product reviews

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MH

Maureen Hazell

Gloucestershire

1 month ago

What Maureen Hazell said about Boxes for Moving Home:

Good range of sizes, delivered promptly, well packaged to withstand weather. Easy to assemble, very strong. Would certainly use firm again.

Martyn

Boxes for Moving Home

22 days ago

Thank you for your feedback and review on the Removal Boxes. We are pleased you found everything as expected. Hope the move went well.

Product reviews

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Trusted Customer

1 month ago

Very efficient service and good quality products.. The boxes were sturdy, easy to assemble and the tape dispenser made it an easy job putting them together. The bubble wrap was good but I would have h

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Martyn

Boxes for Moving Home

22 days ago

Thank you for your review and feedback on the Strong Removal Boxes. Appologies for the bubble Wrap being out of stock. Hope the move all went well.

Product reviews

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AS

Adam Shattock

2 months ago

What Adam Shattock said about Boxes for Moving Home:

Easy to order but options to select specific amounts are only multiples of 5, sadly.

Martyn

Boxes for Moving Home

2 months ago

Hi Adam, Thanks for the feedback. We unfortunately dont sell boxes individually as the costs just dont work out re Packing & Delivery. Hope the move went well.

AS

Adam Shattock

2 months ago

Only 9 boxes out of 10 ordered. 4/9 are single skin. Not sold as described. Order not fulfilled. 44.4% were not what I paid for.

Martyn

Boxes for Moving Home

2 months ago

Hi Adam, If there are issues with your order please can you contact us directly so that we can resolve them. We are not in business to Rip people off and are fully contactable if you have any problems. Unfortunately the mobile number you have left with us on your order is incorrect so we are unable to contact you directly. If it's possible for you to communicate with us first before assuming the worst and leaving unnecessary negative reviews that would very much be appreciated. My contact details are below. You can also come through to me directly on the Whatsapp link on our contact page: https://www.removalboxes.co.uk/contact/ Unless you actually contact us Directly via the phone with any issues then we cant help! Look forward to hearing from you. Kind Regards, Martyn - 01580 230 303

Martyn

Boxes for Moving Home

2 months ago

Hi Adam, We have tried to Call and email you, not much more we can do unless you contact us back. All our contact details on our website and in previous communications. Not sure why you have changed your ratings down as we have been trying to contact you to help and resolve. Kind Regards,

Product reviews

Was expecting something substantially better than boxes from Homebase which are just as good from what I can tell (except theirs are single skin 5mm boxes and not much weaker than double skin from thi

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Martyn

Boxes for Moving Home

2 months ago

Hi Adam, Thank you for the feedback. We have certainly not had any issues with the Removal Boxes Strength to date. They may look very similar, however it's likely that once the thinner boxes are full and stacked on top of each other they will crumple and fail. Having an extra 1.5mm and Double Walled will make a difference i'm sure. We are sorry you experienced issues with the Courier & Delivery. Unfortunately this is very much out of our control, however we do our best to help in the event of any rare issues with items being delivered. Kind Regards,

AS

Adam Shattock

2 months ago

I expect to be moving on Friday. Today's Monday. let's examine some legal terms with this contract: Breach of contract: It's one thing to sell 10 double skin boxes but completely another to deliver one less than ordered. Fraud: It's one thing to sell double skin boxes but completely another to deliver single skin boxes instead and not inform the customer. To then send 9 instead of 10boxes and 4 of which are single skin mixed with the other 5 double skin boxes in the hope nobody notices is deceitful. This whole transaction is a breach of contract on your part. So please tell me what you are going to do to rectify this situation in time for our house move? Remember, today is Monday 14 March. We expect to begin moving on Friday evening... tick tock. tick tock.

Martyn

Boxes for Moving Home

2 months ago

Hi Adam, If there are issues with your order please can you contact us directly so that we can resolve them. We are not in business to Rip people off and are fully contactable if you have any problems. Unfortunately the mobile number you have left with us on your order is incorrect so we are unable to contact you directly. If it's possible for you to communicate with us first before assuming the worst and leaving unnecessary negative reviews that would very much be appreciated. My contact details are below. You can also come through to me directly on the Whatsapp link on our contact page: https://www.removalboxes.co.uk/contact/ Unless you actually contact us Directly via the phone with any issues then we cant help! Look forward to hearing from you. Kind Regards, Martyn - 01580 230 303

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Trusted Customer

2 months ago

it arrived on time and the right amount of boxes

Martyn

Boxes for Moving Home

2 months ago

Thanks very much for the feedback on the Removal Boxes. Glad everything arrived on time.

Product reviews

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PW

Paul Williams

3 months ago

What Paul Williams said about Boxes for Moving Home:

Boxes arrived within 48 hours of the order being placed. They were exactly what we wanted and are of a good quality.

Martyn

Boxes for Moving Home

3 months ago

Thanks Paul, We appreciate the feedback and review. We are glad you are happy with the Removal Boxes.

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Trusted Customer

3 months ago

Quick delivery on a good carrier DHL, all well packed and box quality is excellent. They kept us informed at all stages of delivery So very impressed

Martyn

Boxes for Moving Home

3 months ago

Thank you for your comments and feedback, it means a huge amount to us knowing our customers are happy. Hope the move all went well. Kind Regards, Martyn.

Product reviews

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Trusted Customer

4 months ago

Quick response

Martyn

Boxes for Moving Home

3 months ago

Hi Margaret, Thank you for your feedback, we hope the move all went well. Kind Regards, Martyn.

Product reviews

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BH

Bernadette Harrow

5 months ago

What Bernadette Harrow said about Boxes for Moving Home:

Slow delivery of boxes Delivery person saw me struggle to pick them up from the doorway. On the first znd second divery.

Nick

Boxes for Moving Home

5 months ago

Hi Bernadette, We are sorry you had a delayed delivery. Unfortunately the courier service is very much out of our control. We do everything possible our end to get parcels out to our customers quickly, however the delivery companies are all experiencing some delays due to the time of year. We have stated this on our Delivery page of our website so not quite sure what else we can do. The majority of our parcels make it next day, but there are sometimes the odd exception. Hopefully you are happy with the product you purchased from us! Kind Regards, Martyn.

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LY

Lynda

London

5 months ago

What Lynda said about Boxes for Moving Home:

Easy to order. Very prompt delivery. Excellent quality boxes.

Nick

Boxes for Moving Home

5 months ago

Thanks Lynda, appreciate your review, thank you.

Product reviews

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Boxes for Moving Home Reviews

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Wardrobe BoxSturdy boxes.More reviews of this product (16)View product website

Transit BlanketStandard removal blankets.More reviews of this product (9)View product website

Packing PaperGood quality paperMore reviews of this product (44)View product website

Mattress ProtectorsAverage plastic protector.More reviews of this product (16)View product website

Medium Moving BoxExcellent range of sizes. This was particularly useful for china, kitchenware etc.More reviews of this product (96)View product website

Large Moving BoxAll boxes were strong, easy to assemble and withstood move.More reviews of this product (90)View product website

Extra Large Moving BoxStrong, sturdy, easy to assemble, good range of sizes.More reviews of this product (66)View product website

Large Moving BoxExcellent. Sturdy, and a good size and easy to put together.More reviews of this product (90)View product website

Small Bubble WrapLarge boxes were great. Good quality, strong and decent size.More reviews of this product (48)View product website

Packing TapesGood and strong and plenty of it.More reviews of this product (78)View product website

Tape DispenserVery good but be careful of the cutter as it is incredibly sharp. Once you get the knack of how to use it it’s really easy and makes the job a lot qu...More reviews of this product (32)View product website

Extra Large Moving BoxWas expecting something substantially better than boxes from Homebase which are just as good from what I can tell (except theirs are single skin 5mm b...More reviews of this product (66)View product website

Medium Moving BoxMore reviews of this product (96)View product website

Extra Large Moving BoxMore reviews of this product (66)View product website

Large Bubble WrapArrived on time and in good conditionMore reviews of this product (37)View product website

Big MoveMore reviews of this product (6)View product website

Extra Large Moving BoxMore reviews of this product (66)View product website

Small Bubble WrapMore reviews of this product (48)View product website

Transit BlanketMore reviews of this product (9)View product website

Packing PaperMore reviews of this product (44)View product website

Furniture CoversMore reviews of this product (11)View product website

Furniture CoversMore reviews of this product (11)View product website

Mattress ProtectorsMore reviews of this product (16)View product website

Large Moving BoxMore reviews of this product (90)View product website

Packing TapesMore reviews of this product (78)View product website

Starter Box PackExcellent quality and good sizes.More reviews of this product (24)View product website

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