I have back problems and needed a hard mattress and my husband needed a soft mattress. Big Brand Beds found the solution of a half hard and half soft mattress - brilliant! - It was a true investment...
All went as clockwork, times quoted were stuck to and the bed arrived within an hour or so of time predicted - you can't do better than that and the price was very competitive.
Product reviews
Date of purchase: 03/05/2015
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Mr Thierry Gilgenkrantz
Feefo Verified
Hove
10 years ago
What Mr Thierry Gilgenkrantz said about Big Brand Beds:
The website is easy to navigate with good offers and does make the online shopping a pleasant experience and a refreshing one. I recently purchased a king size hypnos Nimbus mattress through the...
The team were very helpful and polite on the phone. Order was placed propmtly and confirmed the same in writting. No errors/issues...
However when delivered the delivery drivers had no interest in...
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Stephen Vokins
Big Brand Beds
10 years ago
We are sorry to hear of the poor delivery service. The delivery team were agency workers. Now, all these type of deliveries are dealt with by the company that we have used to do our warehousing and deliveries for the past 12 years. The service has improved no end.
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