Really appreciated the help that Big Brad Bed's gave us in helping us to choose a Hypnos bed, mattress and headboard, during 'lockdown'. Their communication was always prompt and helpful and, they...
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Product reviews
Date of purchase: 01/03/2021
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Trusted Customer
Feefo Verified
5 years ago
Very efficient and kept us informed of progress throughout.
Product reviews
Date of purchase: 01/11/2021
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Claire Craft
Feefo Verified
5 years ago
What Claire Craft said about Big Brand Beds:
Customer service excellent duvet arrived promptly.
Customer service was so dreadful. Firstly the bed I ordered was not available. I went ahead with the suggested bed.
Then the removal and assembly services I had paid for were not available. I...
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Stephen Vokins
Big Brand Beds
5 years ago
Thank you for taking the time to leave a review for our company. I'm sorry you feel let down by us. Unfortunately you ordered a bed that our website stated was out of stock and a disposal service, which again as per our website is not a service available with orders for these beds. I'm sorry the delivery didn't turn up when we hoped it would. The bed was with Tuffnells on time however once they have the order delays to deliveries are sadly beyond our control. Please pass on our apologies to your father.
Product reviews
Date of purchase: 04/02/2021
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Trusted Customer
Feefo Verified
5 years ago
Excellent product and service. No problems at all. I would recommend and I would buy from again.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
