Excellent communication and customer service. The mattress I wanted was out of stock but they gave me a date for when it would be available for delivery and they delivered on that day.
Product reviews
Date of purchase: 11/24/2022
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Trusted Customer
Feefo Verified
3 years ago
I have ordered second time Duvet from Big Brand Beds because service is Excellent. Quick response for information about availability product. Fast delivery.
We bought a Hypnos bed with divan, mattress and headboard from Big Brand Beds on line. The price was very competitive when compared both to other online outlets and high street shops. Communication...
Have not opened yet but hoping state of the box isn't to go by as box damaged and marks all over and corner covered in bird poo so clearly stored outside
Stephen Vokins
Big Brand Beds
3 years ago
We're sorry to hear that. The goods wouldn't have left the warehouse in that state, so we guess it was Tuffnells causing the damage. Please let us know if there are any issues with the bed so we can resolve them for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
