Thank you for taking the time to share your feedback with us. We are very disappointed to learn of the housekeeping points raised from your stay, especially as this led to your early departure from the property.
We would have loved to have been given the opportunity to rectify these issues at the time of your stay had we been made aware but we understand that you may have simply wanted to continue with your holiday.
Your feedback has subsequently been shared with the owner and their housekeeper for them to address as priority.
Please accept our sincere apologies that the housekeeping wasn't up to the high standard that we expect at all of our properties. We are pleased you were able to enjoy the fabulous location of Valetta though.
Kind regards,
Rebecca Keeble
Best of Suffolk Customer Care team
