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Your recent booking with Best of Suffolk - Tiger Villa, Aldeburgh

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Your recent booking with Best of Suffolk - Tiger Villa, Aldeburgh

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Displaying all 105 reviews
Trusted Customer
3 years ago
Date of purchase: 09/25/2021
Your recent booking with Best of Suffolk - Tiger Villa, Aldeburgh
Looking tired from the outside and some maintenance needed inside too. Noisiest floorboards we’ve ever encountered, needs fixing in bedroom and on landing. Would have been nice if they’d bothered to...

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Harry Peek
Best of Suffolk
3 years ago
Thank you for your feedback following your recent stay at Tiger Villa. We are sorry to hear that Tiger Villa failed to meet your expectations but appreciate your feedback as to where you feel the property could be improved. Please be assured this will be shared with the property's owner and housekeeper for their attention and action. We hope to be able to welcome you back to Suffolk again in the future. Kind regards, Harry Peek Guest Experience Manager
Trusted Customer
4 years ago
Date of purchase: 05/28/2021
Your recent booking with Best of Suffolk - Tiger Villa, Aldeburgh
Perfect location but decor and condition of cottage was a little faded and could do with a refresh. Floor and rug in bedroom especially. Could do with a bit of TLC
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Tamar Martin
Best of Suffolk
4 years ago
Thank you for your feedback. We are pleased to hear that you enjoyed your stay at Tiger Villa in Aldeburgh. Kind Regards Tamar Guest Experience Executive
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Paul
4 years ago
Date of purchase: 12/19/2020
Your recent booking with Best of Suffolk - Tiger Villa, Aldeburgh
The property was mainly good, and as described. The property did take a long time to warm up after we got there (1.5 days). The radiator in the bedroom could not be controlled as the adjuster was...

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Value For Money : Excellent
Cleanliness : Excellent
Booking Process : Excellent
Customer Care : Excellent
Location : Exceptional
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Harry Peek
Best of Suffolk
4 years ago
Dear Paul, Thank you for your feedback following your recent stay at Tiger Villa. We are pleased you found the property to be as described and hope that you enjoyed your stay with us. We hope to be able to welcome you back to Aldeburgh again in the future. Kind regards, Harry Peek Guest Experience Manager
Trusted Customer
4 years ago
Date of purchase: 10/19/2020
Your recent booking with Best of Suffolk - Tiger Villa, Aldeburgh
A beautiful restoration. Well worth a stay or two!
Value For Money : Exceptional
Cleanliness : Exceptional
Booking Process : Exceptional
Customer Care : Exceptional
Location : Exceptional
IA
Iain
4 years ago
Date of purchase: 09/04/2020
Your recent booking with Best of Suffolk - Tiger Villa, Aldeburgh
Location was good - but right on the road (we did knew this). Limited parking outside of the property - we had to park in the car park for a couple of days - which is totally fine but not really the...

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Value For Money : Good
Cleanliness : Good
Booking Process : Excellent
Customer Care : Good
Location : Excellent
Trusted Customer
4 years ago
Date of purchase: 09/11/2020
Your recent booking with Best of Suffolk - Tiger Villa, Aldeburgh
There was evidence of dog hair on all the floors but particular on the settees and bedroom rug. The only means of cleaning up was a dustpan and brush. Much of the crockery was in poor condition. The...

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Value For Money : Good
Cleanliness : Substandard
Booking Process : Exceptional
Location : Exceptional
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Antonia
4 years ago
Date of purchase: 10/04/2020
Your recent booking with Best of Suffolk - Tiger Villa, Aldeburgh
Lovely, cosy villa. Very close to beach and shops. Kitchen was stocked well with crockery, pans etc.
Value For Money : Excellent
Cleanliness : Exceptional
Booking Process : Exceptional
Customer Care : Excellent
Location : Exceptional
Trusted Customer
4 years ago
Date of purchase: 07/12/2020
Your recent booking with Best of Suffolk - Tiger Villa, Aldeburgh
We were first clients in the property after lockdown was relaxed. The cottage is very compact and comfortable. Great settees, comfortable bed and well equipped kitchen. However I’m not sure the...

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Value For Money : Good
Cleanliness : Good
Booking Process : Exceptional
Customer Care : Exceptional
Location : Excellent
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Harry Peek
Best of Suffolk
4 years ago
Thank you for your feedback following your stay at Tiger Villa.We are pleased that you found our team to be helpful and that we were able to promptly answer your queries.It is fantastic you found the cottage to be comfortable and well equipped however disappointing to hear of the cleanliness and maintenance issues highlighted. The maintenance issues have since been resolved, we apologise that these were not able to be completed prior to your arrival.We take cleanliness extremely seriously, especially given the current circumstances and will investigate with the housekeeper as to what happened on this occasion.We hope that you had an enjoyable stay in Aldeburgh and look forward to welcoming you back again in the future.Kind regards,Harry PeekGuest Experience ManagerBest of Suffolk
Trusted Customer
5 years ago
Date of purchase: 11/27/2019
Your recent booking with Best of Suffolk - Tiger Villa, Aldeburgh
1 toilet roll and 1 bin bag for a week? Could at least have left a couple. Also a few more towels and some fresh bed sheets for a week stay would be nice...and a carton of milk ..tea bags..surface...

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Value For Money : Excellent
Cleanliness : Good
Booking Process : Exceptional
Customer Care : Excellent
Location : Exceptional
Trusted Customer
5 years ago
Date of purchase: 11/02/2019
Your recent booking with Best of Suffolk - Tiger Villa, Aldeburgh
Great property, perfect for a couple. Generally cosy but would have liked some rugs on the wooden floors! A manual to operate dishwasher would have been appreciated.
Value For Money : Excellent
Cleanliness : Exceptional
Booking Process : Exceptional
Customer Care : Excellent
Location : Exceptional
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Nicky Wegner
Best of Suffolk
5 years ago
Thank you for your feedback. We are delighted you enjoyed your stay & your comments have been passed on to the owner who we are sure will also be very pleased with the feedback & will look to make improvements where necessary. We look forward to welcoming you back to Suffolk in the future.Kind regards, Nicky Wegner, Best of Suffolk Customer Care Team
About Best of Suffolk
Best of Suffolk has a handpicked selection of over 400 stylish self-catering holiday cottages in Suffolk. We strive to offer all of our guests well-appointed properties in amazing locations.
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Lime Tree Farm, Badingham, Woodbridge, Suffolk, IP13 8LU, United Kingdom
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About Best of Suffolk
Best of Suffolk has a handpicked selection of over 400 stylish self-catering holiday cottages in Suffolk. We strive to offer all of our guests well-appointed properties in amazing locations.