Thank you for your feedback following your stay at Tiger Villa.We are pleased that you found our team to be helpful and that we were able to promptly answer your queries.It is fantastic you found the cottage to be comfortable and well equipped however disappointing to hear of the cleanliness and maintenance issues highlighted. The maintenance issues have since been resolved, we apologise that these were not able to be completed prior to your arrival.We take cleanliness extremely seriously, especially given the current circumstances and will investigate with the housekeeper as to what happened on this occasion.We hope that you had an enjoyable stay in Aldeburgh and look forward to welcoming you back again in the future.Kind regards,Harry PeekGuest Experience ManagerBest of Suffolk