Dear Debra,
Thank you for your feedback following your recent stay at The Old Fisherman's Hut.
We are pleased you found the location to be stunning but disappointed that the property was not presented to the standard expected.
Please be assured your feedback has been shared with the property owner who has actioned the necessary repairs and replacements.
We are sorry that The Old Fisherman's Hut failed to meet your expectations, but hope you were still able to enjoy your time in Southwold.
Kind regards,
Harry Peek
Guest Experience Manager