We loved this property and would book again. There were areas in the property which had a lot of pet hair - for example the rug by the leather sofa on the kitchen side of the open-plan space. That...
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Harry Peek
Best of Suffolk
4 years ago
Dear Deborah,
Thank you for your feedback following your recent stay at Lowlands.
We are pleased you loved the property but surprised to hear of the presence of pet hair. Lowlands is not a pet friendly property and as such does not welcome dogs. Please be assured we will look into this with the properties housekeeper and owner.
We hope to be able to welcome you back again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Genuinely special house, incredible location, its all about the view. Great comms from really lovely owners. The boat was a delight. Have recommended it to everyone we know. Thank you x
Fantastic setting, backing onto the Meare. An excellent place for a family gathering, with plenty of room for relaxing. Well appointed rooms. Indoor activities. We appreciated the use of the...
Although the bungalow was lovely and the setting on the lakeside was perfect the furniture was very uncomfortable for sitting watching tv in the evenings
Value For Money : Good
Cleanliness : Excellent
Booking Process : Exceptional
Customer Care : Exceptional
Location : Exceptional
Nicky Wegner
Best of Suffolk
5 years ago
Thank you for your feedback.
We are delighted you enjoyed your stay & your comments have been passed on to the owner who we are sure will also be very pleased with the feedback & will look to make improvements where necessary.
We look forward to welcoming you back to Suffolk in the future.
Kind regards,
Nicky Wegner,
Best of Suffolk Customer Care Team
Fabulous location and facilities. Loved the use of the boat so we rowed every day.
Value For Money : Excellent
Cleanliness : Excellent
Booking Process : Exceptional
Customer Care : Excellent
Location : Exceptional
Nicky Wegner
Best of Suffolk
6 years ago
Thank you for your feedback.
We are delighted you enjoyed your stay & the owner will be thrilled by your comments.
We look forward to seeing you again soon.
Kind regards,
Nicky Wegner,
Best of Suffolk Customer Care Team
When I opened the door I felt immediately 'at home'. So many places have an impersonal atmosphere but Lowlands was generous in it's welcome. The view, the layout, the furniture, the lighting I could...
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Value For Money : Excellent
Cleanliness : Exceptional
Booking Process : Exceptional
Customer Care : Exceptional
Location : Exceptional
Iona Taylor
Best of Suffolk
6 years ago
Thank you so much for your review, we are delighted to hear such great things about Lowlands, and the owner will be equally pleased.
This is the second time we have stayed in Lowlands and the house and garden was perfect for our needs. The open plan lounge, dining and kitchen areas are perfect for a holiday location and all with...
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Value For Money : Excellent
Cleanliness : Excellent
Booking Process : Exceptional
Customer Care : Excellent
Location : Exceptional
Nicky Wegner
Best of Suffolk
6 years ago
Thank you for your feedback & for choosing Best of Suffolk & Lowlands again.
The owner will be delighted with your comments as are we and we hope to welcome you back to Suffolk in the future.
Very nice property, super location, a few minor things need attention (eg. shower drain) but nothing to detract from a great house.
Value For Money : Excellent
Cleanliness : Exceptional
Booking Process : Exceptional
Customer Care : Exceptional
Location : Exceptional
Iona Taylor
Best of Suffolk
6 years ago
Thank you for your feedback.
We are delighted you enjoyed your stay & the owner will be thrilled by your comments, and will make the necessary improvements. We look forward to seeing you again soon.
Best of Suffolk has a handpicked selection of over 400 stylish self-catering holiday cottages in Suffolk. We strive to offer all of our guests well-appointed properties in amazing locations.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Best of Suffolk has a handpicked selection of over 400 stylish self-catering holiday cottages in Suffolk. We strive to offer all of our guests well-appointed properties in amazing locations.
