Thank you for your feedback.
We are delighted you enjoyed your stay & your comments have been passed on to the owner who we are sure will also be very pleased with the feedback, we do ask the housekeepers to ensure that the property is warm on your arrival, we are therefore sorry if on this occasion the heating was not on prior to your arrival.
We look forward to welcoming you back to Suffolk in the future.
Kind regards,
Nicky Wegner,
Best of Suffolk Customer Care Team