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Your recent booking with Best of Suffolk - Flaxen Cottage, Heveningham

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Your recent booking with Best of Suffolk - Flaxen Cottage, Heveningham

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Displaying all 14 reviews
Trusted Customer
2 years ago
Date of purchase: 07/01/2022
Your recent booking with Best of Suffolk - Flaxen Cottage, Heveningham
BEST OF SUFFOLK struggled to get the basics right. For this type of holiday all you ask for is a CLEAN cottage that give's you a home from home experience, but for me this DIDDN'T!!!!!
Value For Money : Poor
Cleanliness : Poor
Booking Process : Good
Customer Care : Poor
Location : Excellent
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Harry Peek
Best of Suffolk
2 years ago
Thank you for your feedback following your recent stay at Flaxen Cottage. We are sorry to hear that the cleanliness fell short of your expectations. Please be assured your feedback will be shared with the properties housekeeper and owner for their attention and action. We hope you were still able to enjoy your time in Heveningham. Kind regards, Harry Peek Guest Experience Manager
MA
Maria
3 years ago
Date of purchase: 06/05/2022
Your recent booking with Best of Suffolk - Flaxen Cottage, Heveningham
Lovely cottage, ideal for 3 or 4 people. Very cozy and clean, Very well equipped with everything needed to make us feel at home and very comfortable. Pretty garden, the weather was great so we...

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Taylor Norman
Best of Suffolk
3 years ago
Dear Maria, We appreciate you taking the time to leave your feedback. We are delighted that you enjoyed your stay at Flaxen Cottage. We are so pleased you managed to make the most of the weather and enjoy the garden. We look forward to welcoming you back to Best Of Suffolk in the future. Kind Regards, Taylor
Trusted Customer
5 years ago
Date of purchase: 10/13/2019
Your recent booking with Best of Suffolk - Flaxen Cottage, Heveningham
Very good experience of booking with Best of Suffolk. If in that part of the world in the future would definitely use again.
Value For Money : Exceptional
Cleanliness : Exceptional
Booking Process : Exceptional
Customer Care : Exceptional
Location : Exceptional
CO
Colin
5 years ago
Date of purchase: 09/14/2019
Your recent booking with Best of Suffolk - Flaxen Cottage, Heveningham
Small but lovely cottage, good quality and stylish furnishings, Immaculately clean. Nice location opposite the church. We will be back :)
Value For Money : Exceptional
Cleanliness : Exceptional
Booking Process : Exceptional
Customer Care : Exceptional
Location : Exceptional
TC
Trusted Customer
6 years ago
Date of purchase: 03/04/2019
Your recent booking with Best of Suffolk - Flaxen Cottage, Heveningham
Cosy cottage and well equipped. Small safe garden if you have a dog. Have only stayed in winter but the garden would be lovely to sit out in summer.
Value For Money : Excellent
Cleanliness : Excellent
Booking Process : Exceptional
Customer Care : Excellent
Location : Excellent
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Nicky Wegner
Best of Suffolk
6 years ago
Thank you for your feedback.

We are delighted you enjoyed your stay & the owner will be so pleased by your compliments about their property.

We look forward to welcoming you back to Suffolk in the future.

Kind regards,
Nicky Wegner,
Best of Suffolk Customer Care Team
TC
Trusted Customer
6 years ago
Date of purchase: 11/16/2018
Your recent booking with Best of Suffolk - Flaxen Cottage, Heveningham
Cosy and well equipped. Very clean and smart and they take dogs!
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Iona Taylor
Best of Suffolk
6 years ago
We are delighted to hear your kind words about Flaxen Cottage, and the owner will be very pleased too.

Kind regards
Iona
Best of Suffolk Customer Care Team
TC
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
Your recent booking with Best of Suffolk - Flaxen Cottage, Heveningham
Beautiful cottage with the prettiest enclosed garden. The Garden room was just perfect and we didn't even sit in the lounge although in the winter that would be so cosy. Very comfortable well...

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Value For Money : Excellent
Cleanliness : Exceptional
Booking Process : Exceptional
Customer Care : Excellent
Location : Excellent
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Nicky Wegner
Best of Suffolk
6 years ago
Thank you for your feedback.

It is fantastic to receive such a glowing review and the owner will be thrilled to hear your comments.

We are delighted you enjoyed your stay & look forward to welcoming you back to Suffolk in the future.

Kind regards,
Nicky Wegner,
Best of Suffolk Customer Care Team
TC
Trusted Customer
Northamptonshire
6 years ago
Date of purchase: 08/03/2018
Your recent booking with Best of Suffolk - Flaxen Cottage, Heveningham
Beautiful Flaxen Cottage with everything we needed for a relaxing holiday - superbly clean and well furnished and decorated with a welcome bottle of wine for the adults and biscuits for the children...

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Value For Money : Exceptional
Cleanliness : Exceptional
Booking Process : Exceptional
Customer Care : Exceptional
Location : Exceptional
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Iona Taylor
Best of Suffolk
6 years ago
Thank you for your feedback.

It is fantastic to receive such a glowing review and the owner will be thrilled to hear your comments. We are delighted you enjoyed your stay & look forward to welcoming you back to Suffolk in the future.

Kind regards
Iona
Best of Suffolk Customer Care Team
TC
Trusted Customer
London
7 years ago
Date of purchase: 06/01/2018
Your recent booking with Best of Suffolk - Flaxen Cottage, Heveningham
Lovely house, lovely garden although a bit small, in a lovely village!
Value For Money : Excellent
Cleanliness : Exceptional
Booking Process : Exceptional
Customer Care : Exceptional
Location : Exceptional
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Nicky Wegner
Best of Suffolk
7 years ago
Thank you for your feedback.

We are delighted you enjoyed your stay & the owner will be thrilled by your comments.

We look forward to seeing you again soon.

Kind regards
Best of Suffolk Customer Care Team
TC
Trusted Customer
London
7 years ago
Date of purchase: 12/27/2017
Your recent booking with Best of Suffolk - Flaxen Cottage, Heveningham
Well designed and cosy cottage. Well equipped.
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Nicky Wegner
Best of Suffolk
7 years ago
Thank you for your feedback.

We are delighted you enjoyed your stay & the owner will be thrilled by your comments.

We look forward to seeing you again soon.

Kind regards
Best of Suffolk Customer Care Team
About Best of Suffolk
Best of Suffolk has a handpicked selection of over 400 stylish self-catering holiday cottages in Suffolk. We strive to offer all of our guests well-appointed properties in amazing locations.
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Lime Tree Farm, Badingham, Woodbridge, Suffolk, IP13 8LU, United Kingdom
Why trust Feefo reviews?

About Best of Suffolk
Best of Suffolk has a handpicked selection of over 400 stylish self-catering holiday cottages in Suffolk. We strive to offer all of our guests well-appointed properties in amazing locations.