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Your recent booking with Best of Suffolk - Dovecotes, Metfield

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Your recent booking with Best of Suffolk - Dovecotes, Metfield

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Displaying all 6 reviews
Trusted Customer
5 years ago
Date of purchase: 10/05/2019
Your recent booking with Best of Suffolk - Dovecotes, Metfield
Good accommodation. Comfortable beds but sofas were v low and hard. My mother couldn’t use them so had to sit in upright wooden chair for the week.
Value For Money : Good
Cleanliness : Excellent
Booking Process : Good
Customer Care : Excellent
Location : Good
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Rebecca Keeble
Best of Suffolk
5 years ago
Thank you for your feedback, we are really pleased that you enjoyed the accommodation. We are sorry that your Mother found the sofas uncomfortable. We have shared your feedback with the owner of the property who will bear this in mind should they receive any similar comments going forwards. I hope that we can welcome you back to Best of Suffolk in the future. Kind regards, Rebecca Keeble Best of Suffolk Customer Care team
Trusted Customer
5 years ago
Date of purchase: 08/23/2019
Your recent booking with Best of Suffolk - Dovecotes, Metfield
Excellent accommodation and hosts
Value For Money : Exceptional
Cleanliness : Exceptional
Booking Process : Exceptional
Customer Care : Exceptional
Location : Excellent
MS
Mrs Stiles
Kent
6 years ago
Date of purchase: 05/24/2019
Your recent booking with Best of Suffolk - Dovecotes, Metfield
Lovely single storey stable conversion with separate shower. Fully enclosed separate garden. Good distance from road gate through owners garden. Perfect for our dogs. Beautifully decorated. We took...

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Value For Money : Exceptional
Cleanliness : Exceptional
Booking Process : Exceptional
Customer Care : Exceptional
Location : Exceptional
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Nicky Wegner
Best of Suffolk
6 years ago
Thank you for your feedback. It is fantastic to receive such a glowing review and the owner will be thrilled to hear your comments. We are delighted you enjoyed your stay & look forward to welcoming you back to Suffolk in the future. Kind regards, Nicky Wegner, Best of Suffolk Customer Care Team
TC
Trusted Customer
6 years ago
Date of purchase: 11/30/2018
Your recent booking with Best of Suffolk - Dovecotes
Lovely property with great enclosed garden. Very safe for dogs. Could have done with a few extras in the kitchen and a hairdryer in the bedroom. Very nice owners
Value For Money : Exceptional
Cleanliness : Excellent
Booking Process : Exceptional
Customer Care : Excellent
Location : Exceptional
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Iona Taylor
Best of Suffolk
6 years ago
We are delighted to hear that your enjoyed your Dovecotes, we do hope to see you again soon.

Kind regards
Iona
Best of Suffolk Customer Care Team
Trusted Customer
6 years ago
Date of purchase: 10/19/2018
Your recent booking with Best of Suffolk - Dovecotes
Lovely cottage in beautiful location
Value For Money : Excellent
Cleanliness : Excellent
Booking Process : Excellent
Customer Care : Excellent
Location : Excellent
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Nicky Wegner
Best of Suffolk
6 years ago
Thank you for your feedback.

We are delighted you enjoyed your stay & the owner will be thrilled by your comments.

We look forward to seeing you again soon.

Kind regards, Nicky Wegner, Best of Suffolk Customer Care Team
Trusted Customer
6 years ago
Date of purchase: 07/13/2018
Your recent booking with Best of Suffolk - Dovecotes
1. Use of courtyard was forbidden by the owner even though access and use of barbecue and bistro table and chairs was in description on your website and would have made all the difference. 2. Door to...

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Value For Money : Good
Cleanliness : Excellent
Booking Process : Excellent
Customer Care : Good
Location : Good
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Rebecca Keeble
Best of Suffolk
6 years ago
Thank you for taking the time to share your feedback following your stay at Dovecotes.

We are sorry to hear that you did not fully enjoy your stay. We have contacted the owner regarding your comments, they were disappointed and surprised to receive your feedback as all previous guests to stay with them have thoroughly enjoyed their time at Dovecotes.
The owners were in contact with yourselves throughout your stay to address many of the points raised above and have advised us that the courtyard at the rear of the property is private but was opened as a matter of courtesy due to the heat (which also buckled the door lock) and there were no restrictions for guests to wander around the 2 acre grounds or to use the round table and umbrella in the garden - they understood that your party made good use of this during your stay.

Once again, we are sorry that you were disappointed with your stay, and feel perhaps that this was not the property for you. We hope we can welcome you back to Best of Suffolk another time.

Kind regards,
Rebecca
Best of Suffolk Customer Care team

About Best of Suffolk
Best of Suffolk has a handpicked selection of over 400 stylish self-catering holiday cottages in Suffolk. We strive to offer all of our guests well-appointed properties in amazing locations.
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Lime Tree Farm, Badingham, Woodbridge, Suffolk, IP13 8LU, United Kingdom
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About Best of Suffolk
Best of Suffolk has a handpicked selection of over 400 stylish self-catering holiday cottages in Suffolk. We strive to offer all of our guests well-appointed properties in amazing locations.