Thank you for taking the time to share your feedback following your stay at Dovecotes.
We are sorry to hear that you did not fully enjoy your stay. We have contacted the owner regarding your comments, they were disappointed and surprised to receive your feedback as all previous guests to stay with them have thoroughly enjoyed their time at Dovecotes.
The owners were in contact with yourselves throughout your stay to address many of the points raised above and have advised us that the courtyard at the rear of the property is private but was opened as a matter of courtesy due to the heat (which also buckled the door lock) and there were no restrictions for guests to wander around the 2 acre grounds or to use the round table and umbrella in the garden - they understood that your party made good use of this during your stay.
Once again, we are sorry that you were disappointed with your stay, and feel perhaps that this was not the property for you. We hope we can welcome you back to Best of Suffolk another time.
Kind regards,
Rebecca
Best of Suffolk Customer Care team
