Your recent booking with Best of Suffolk - Brambles, Aldeburgh

Dear Sarah, We appreciate you taking the time to leave your detailed feedback. We are delighted that you found the property to be well set out for you, your guests and their children. We are so pleased parking was easy and you found the nearby attractions great, Aldeburgh has plenty to do and is so central to other wonderful places! We are disappointed that the sofa did not match up to the quality of the house, we will inform the owner for their consideration. Otherwise, we are overjoyed that you had a brilliant stay and we look forward to welcoming you back to Best of Suffolk in the future. Kind regards, Taylor

Dear Sandra, Thank you for your review of Brambles. It is wonderful to hear that the property was perfectly suited to you and your family as well as being clean, welcoming and in an ideal location in Aldeburgh. Kind Regards Tamar Best of Suffolk

Thank you for your feedback Paula. We look forward to welcoming you back to Best Of Suffolk in the future. Kind Regards, Taylor

Dear Julie, Thank you for your review of Brambles in Aldeburgh. It is wonderful to know that you thoroughly enjoyed your holiday at the property, and that you would happily recommend it to others. Kind Regards Tamar Guest Experience Executive

Thank you for your review. We are pleased that you enjoyed your holiday at Brambles in Aldeburgh. Kind Regards Tamar Guest Experience Executive

Thank you for your review. We are pleased that you enjoyed your time at Brambles in Aldeburgh. WE will be sure to pass along your feedback so we can work to ensure these issues get addressed and fixed. Kind Regards Tamar Guest Experience Executive

Thank you for your review. We are delighted that you enjoyed your stay at Brambles in Aldeburgh and will certainly pass your feedback along. Kind Regards Tamar Guest Experience Executive

Dear Michael, Thank you for your review of Brambles in Aldeburgh. It is a beautiful property and we will look into getting those issues sorted as soon as possible. We apologise that the housekeepers had not set out the stairs gates as expected. Kind Regards Tamar Guest Experience Executive

Dear Jamie, Thank you for your review of Brambles. We are pleased to hear that you enjoyed your holiday in Aldeburgh, there are certainly some perks to not being in the town centre, such as private parking and more private outdoor space which are certainly in demand in our seaside towns. Kind Regards Tamar Guest Experience Executive

Thank you for your feedback following your stay at Brambles. We are pleased to hear that you liked the property and found it to be well equipped with comfortable beds. It is disappointing that the fridge and freezer were not switched on prior to your arrival, but we are glad that you were able to rectify this problem. We are sorry that the issue with the dishwasher was not able to be repaired during you stay, but are glad we could reach a conclusion, hopefully the washing up didn't have too big of an impact on your stay. We always aim where possible to return deposits within 7 days, however this can sometimes be delayed due to circumstances outside of our control. We understand that this has now been resolved and apologise for the delay. The later check in time whilst not ideal is due to additional cleaning measures in place in line with our Visit England 'Good to Go' COVID-19 accreditation. We hope to welcome you back to one of our properties again in the future. Kind regards, Harry Peek Guest Experience Manager Best of Suffolk