The most awful thing was that the toilet had not been cleaned ! Toilet paper and excretment was around the pan! I had to clean it myself! Dreadful!
Value For Money : Excellent
Cleanliness : Substandard
Booking Process : Excellent
Customer Care : Good
Location : Exceptional
Tamar Martin
Best of Suffolk
2 years ago
Dear sarah,
Thank you for your review. Our team are always available on the rare occasion we need to organize a housekeeper to return to a property.
Kind Regards
Tamar
Best of Suffolk
Good position in the town, close to the shore. Clean and well equipped with everything working….apart from the tv in the lounge which wasn’t working. Thought the damp on the walls in the lounge could...
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Taylor Norman
Best of Suffolk
3 years ago
We appreciate you taking the time to leave your feedback.
We are so pleased that you enjoyed the location and found the property to be well equipped.
We will pass your comments to the owner for their consideration.
We do hope you still enjoyed your stay and got to explore Aldeburgh.
We look forward to welcoming you back to Best Of Suffolk in the future.
Kind regards,
Taylor
Lovely cottage exactly as described , everything from cutlery to crockery to glasses was very good quality not often found in a holiday rental ,
Great location too
Taylor Norman
Best of Suffolk
3 years ago
Thankyou for your feedback.
We are delighted that you found the cottage to be perfect and got to enjoy the lovely town of Aldeburgh.
We look forward to welcoming you back to Best Of Suffolk in the future.
Kind Regards,
Taylor
Very comfortable cottage in a great location on the street between the high street & the beach. We loved the bathroom which is really large with a lovely free standing bath. Bed also very comfy which...
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Tamar Martin
Best of Suffolk
3 years ago
Dear Jess,
Thank you for your review. It is great to know how much you enjoyed your time at 51 Tern Cottage, and that the property and its location provided you with everything you needed for a comfortable holiday.
Kind Regards
Tamar
Best of Suffolk
It was just perfect. I was a bit desperate for a short getaway and I adore Aldeburgh. The cottage was in a perfect position and I could get to the town and the beach equally well. The bed was so...
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Tamar Martin
Best of Suffolk
3 years ago
Dear Sally,
Thank you for your review of 51 Tern Cottage. It is in the perfect location, tucked in between the high street and the beach front and makes the ideal base for a comfortable holiday in Aldeburgh.
Kind Regards
Tamar
Guest Experience Executive
Wonderful stay in cozy, clean, smart cottage! One minute from the sea and High Street! Perfect holiday!
Tamar Martin
Best of Suffolk
3 years ago
Dear Maxine,
Thank you for your review of 51 Tern Cottage. It is wonderful to know that you had a wonderful stay and enjoyed not just your time in the property, but also being so close to both the seaside and the town center in Aldeburgh.
Kind Regards
Tamar
Guest Experience Executive
Excellent location in between the high street shops and the beach.
Excellent shops and restaurants
The house although we’ll appointed, great for a bolt hole, has some issues…
The shower has no door...
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Harry Peek
Best of Suffolk
3 years ago
Thank you for taking the time to provide such detailed feedback following your recent stay at 51 Tern Cottage.
We are pleased that you found the property to be well appointed and in an excellent location and appreciate your feedback as to where you feel the property can be improved.
Kind regards,
Harry Peek
Guest Experience Manager
Nice property. No hanging storage. Mezzanine a bit impractical. Excellent location.
Harry Peek
Best of Suffolk
3 years ago
Thank you for your feedback following your recent stay at 51 Tern Cottage.
We are pleased you liked the property and appreciate your feedback as to where you feel it could be improved.
We hope to be able to welcome you back again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Dear Edwin,
Thank you for your review. We are happy to hear that you enjoyed your stay and found 51 Tern Cottage to be first class.
Kind Regards
Tamar
Guest Experience Executive
We are delighted to read your comments about the property being cosy, clean and comfortable. We're glad you enjoyed your stay and we look forward to welcoming you back to Best of Suffolk again soon. Kind regards, Maia, Best of Suffolk Customer Care Team.
Best of Suffolk has a handpicked selection of over 400 stylish self-catering holiday cottages in Suffolk. We strive to offer all of our guests well-appointed properties in amazing locations.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Best of Suffolk has a handpicked selection of over 400 stylish self-catering holiday cottages in Suffolk. We strive to offer all of our guests well-appointed properties in amazing locations.
