We're really sorry to hear that the Rome Explorer Pass didn’t meet your expectations. This certainly isn't the experience we want for our customers.
We’d love the opportunity to understand what went wrong and see how we can help. Please feel free to reach out to our customer support team with more details — we're here to make it right wherever possible.
Kind regards, Attraction Tickets Team.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.