After recommendation from a friend I thought I would try this shampoo and conditioner. I have only used it twice but I do feel a difference in the condition of my hair already.
Love this Arran shampoo , long lasting .,value for money and benefits are so good .
The shampoo is gentle , kind to the environment and smells amazing .
I’ve a skin condition , tried many products...
Have only used a couple of times so too early to rate benefits but the shampoo has a beautiful, uplifting fragrance. A little goes a long way and it lathers really well. My hair felt deeply cleansed...
The shampoo had leaked as the top wasn't on properly. I emailed the company but they never replied 😒. Not great customer service
Value for Money : Poor
Packaging : Poor
Benefits : Good
Fragrance : Exceptional
Hailey
ARRAN - Sense of Scotland
2 months ago
Hey Linda,
We’re so sorry to hear that your shampoo arrived leaked due to the lid not being secured properly — and even more so that you didn’t receive a response to your email. That’s really disappointing to hear and not the level of service we aim to provide.
Please accept our sincere apologies for the inconvenience caused. This has been passed on to our customer service team immediately, and they will be in touch with you very shortly to resolve this for you.
In the meantime, please be assured that a replacement will be arranged and sent out to you as quickly as possible.
Thank you for bringing this to our attention, and again, we’re very sorry for your experience.
Warm regards,
The ARRAN Sense of Scotland Team
It’s a clear shampoo, you only need a tiny amount. So it’s good value for money. Using it for the first time I noticed it felt like it was taking out an all previous products. I thought it strange...
May i suggest a more flexible bottle. It’s always difficult to get the last contents out.
The more flexible tube used previously for the conditioner is much better.
I was wanting a product I can have to complete a set of same fragrance . Also the refilling from a large supply is kinder to environment. I won’t have to throw away my bottles, just refill
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.