How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

All Pond Solutions Reviews | Customer Service Reviews for https://www.feefo.com/reviews/all-pond-solutions | Feefo

JF

John Frost

11 months ago

Date of purchase: 06/14/2024

What John Frost said about All Pond Solutions:

Prompt delivery and pump now working at full capacity.

Ordering was simple, price of chosen products fair and delivery prompt.

Product reviews

0

Trusted Customer

12 months ago

Date of purchase: 06/08/2024

Aqua eco-3000 pump

It’s my first pond pump so I can’t compare it with another, what I can say is, it seems really well put together, and was simple to put to use, the price was excellent, and it arrived promptly..so...

Read all

Katie

All Pond Solutions

5 months ago

Thank you for taking the time to leave us feedback . We are glad to hear that you are happy with your Order and the Service you received! Regards Allpondsolutions

Product reviews

0

GP

Gary Povall

12 months ago

Date of purchase: 06/14/2024

What Gary Povall said about All Pond Solutions:

Great service and quick delivery.

Katie

All Pond Solutions

6 months ago

Thank you for taking the time to leave us feedback . We are glad to hear that you are happy with your Order and the Service you received! Regards Allpondsolutions

0

MH

Malcolm Hoadley

Lincolnshire

12 months ago

Date of purchase: 06/08/2024

What Malcolm Hoadley said about All Pond Solutions:

Great Customer Support and Service

Top service as usual. I have been using All Pond Solutions for a few years now for my pond equipment. The customer service team are first rate with their knowledge of the products and helping me get...

Read all

Katie

All Pond Solutions

6 months ago

Thank you for taking the time to leave us feedback Malcolm . We are glad to hear that you are happy with your Order and the Service you received! Regards Allpondsolutions

Product reviews

0

Trusted Customer

12 months ago

Date of purchase: 06/08/2024

Very speedy transaction, very happy with delivery timescale. Would definitely purchase allpondsolutions again. Have very positive feeling with this online company.

Katie

All Pond Solutions

6 months ago

Thank you for taking the time to leave us feedback . We are glad to hear that you are happy with your Order and the Service you received! Regards Allpondsolutions

Product reviews

0

Trusted Customer

12 months ago

Date of purchase: 06/13/2024

Good Service

Service was fine, well communicated.

Katie Grainger

All Pond Solutions

10 months ago

Thanks for taking the time to leave us feedback. Please do get in touch so we can help resolve this issue for you. Kind regards, APS Team

Product reviews

Katie Grainger

All Pond Solutions

10 months ago

Hello , Thank you for taking the time to leave us feedback. We are very sorry to hear of this experience with our company and products. We would like to help resolve this issue for you. If you are able to send an email into us for attention of Kyra with your original case number I would like to help get this issue resolved . We do hope to hear back from you so we are able to resolve this issue for you. Kind regards, APS Team

0

AW

Ann West

Village CB75LG

12 months ago

Date of purchase: 06/13/2024

What Ann West said about All Pond Solutions:

Sales service very good prompt attention BUT poor delivery service/courier arrival time not as informed driver went to wrong destination correct post code and address printed on label

Katie Grainger

All Pond Solutions

12 months ago

Thanks Ann for taking the time to leave us feedback! We really appreciate the kind comments. Regards APS Team

Product reviews

0

Trusted Customer

12 months ago

Date of purchase: 06/07/2024

Poor quality

Better quality

Katie Grainger

All Pond Solutions

12 months ago

Hello , Thank you for taking the time to leave us feedback. We are very sorry to hear of this experience with our company and products. We would like to help resolve this issue for you. If you are able to send an email into us for attention of Kyra with your original case number I would like to help get this issue resolved . We do hope to hear back from you so we are able to resolve this issue for you. Kind regards, APS Team

Product reviews

Katie Grainger

All Pond Solutions

12 months ago

Hello , Thank you for taking the time to leave us feedback. We are very sorry to hear of this experience with our company and products. We would like to help resolve this issue for you. If you are able to send an email into us for attention of Kyra with your original case number I would like to help get this issue resolved . We do hope to hear back from you so we are able to resolve this issue for you. Kind regards, APS Team

0

NK

Nigel Kingdon

12 months ago

Date of purchase: 06/08/2024

What Nigel Kingdon said about All Pond Solutions:

Service second to none.

The customer service team for APS are second to none. They helped me through a problematic filter issue, purchased some months previously, when it failed. Responses were in minutes on some occasions...

Read all

Katie Grainger

All Pond Solutions

12 months ago

Thanks Nigel for taking the time to leave us feedback! We really appreciate the kind comments. Regards APS Team

Product reviews

0

Trusted Customer

12 months ago

Date of purchase: 06/13/2024

Great external pump

Easy to order fast delivery

Katie Grainger

All Pond Solutions

12 months ago

Thanks for taking the time to leave us feedback! We really appreciate the kind comments. Regards APS Team

Product reviews

0

All Pond Solutions Reviews

CUP-7000 Filter Foams- Yellow Fine FoamMore reviews of this product (54)View product websitePrompt delivery at fair price

CUP-7000 Filter Foams- Blue FoamMore reviews of this product (54)View product websiteSame as review for yellow foam filter.

AllPondSolutions 3000 L/H Pond Pump AquaECO-3000More reviews of this product (107)View product websitePriced well, packaged & posted quickly, easy to set up and use, retuning customer for sure..thank you

AllPondSolutions 11w PLS UV Bulb / 2 Pin Lamp - Pond/AquariumMore reviews of this product (472)View product websiteGreat price easy to fit. I have used this bulb in my all in one filter for several years and change it as specified. The pond is crystal clear.

CUP-311 Replacement Pond Filter FoamMore reviews of this product (91)View product websiteNeeds regular cleaning because it does such a good job. It is fairly simple to do and the pond benefits from a regular clean and changing the foam once a year.

Uni Tap 3 Way Y Pond Hose with Adaptor Taps 25/32/38mmMore reviews of this product (55)View product websiteIf the item you require is of the same specification. I can recommend this item for very good affordability with out substitute of manufacturing quality.

AllPondSolutions 2000L/H All In One Pond Pump Filter UV CUP-359More reviews of this product (227)View product websiteGood quality not yet in use

Square Water Feature with LED Lights - Solar powered - Light Grey 37x37x30cmMore reviews of this product (1)View product websitePoor quality product not impressed

Blue Pond Filter Foam PFC-8000 PFC-12000 PFC-20000More reviews of this product (531)View product websiteEverything I've bought from APS (more than £500 worth) has been 1st rate.

Yellow Pond Filter Foam PFC-8000 PFC-12000 PFC-20000More reviews of this product (531)View product websitePerfect replacement for a consumable part.

AllPondSolutions 8000 L/H External Swimming Pool / Pond PumpMore reviews of this product (11)View product websiteEasy to install and very easy to clean and maintain

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?