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ratings over the past year

Active360 is no longer an active Feefo customer
Displaying all 839 reviews
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Trusted Customer
London
8 years ago
Date of purchase: 07/08/2016
What Trusted Customer said about Active360:
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Trusted Customer
8 years ago
Date of purchase: 06/22/2016
Easy to book session and good location.
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Jess Hewlett
Active360
8 years ago
Thank you so much for your review.

It is always great to hear from people who had a good time, enjoyed the sport and want to come back!

Just so you know once you have completed one of our beginners trips, you can come back as a returning paddler for a fraction of the cost.

We hope to see you again soon

Kind regards
Jess
Active 360
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Trusted Customer
9 years ago
Date of purchase: 05/29/2016
Awesome experience as always!
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TC
Trusted Customer
London
9 years ago
Date of purchase: 04/30/2016
What Trusted Customer said about Active360:
Fabulous
Great bunch of people, excellent facilities, and SUP is great for fitness, fun and getting some downtime on the river... I would not hesitate to recommend Active360 (and SUP generally). Sam is a...

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Trusted Customer
W4
9 years ago
Date of purchase: 05/04/2016
What Trusted Customer said about Active360:
Great evening one to one session with Sam
Used it the first time, seemed fairly easy and straightforward booking wise - no complains.
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Trusted Customer
London
9 years ago
Date of purchase: 04/02/2016
What Trusted Customer said about Active360:
SUP: Do it and love it
I booked to do this trip late last year but for one reason or another I had to keep rescheduling, once at short notice. The team were incredibly helpful each time, and I have to say, I am genuinely...

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Trusted Customer
London
9 years ago
Date of purchase: 05/08/2016
What Trusted Customer said about Active360:
Friendly, welcoming though a little disorganised
Very friendly, though did come across as a little bit disorganised....
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Jess Hewlett
Active360
9 years ago
Hi Wyn,

Thank you for your feedback we do appreciate your comments and find them very constructive.

That particular trip was very popular and there was a lot of people to consider. We have since reduced the maximum boards available for trips, thus allowing for a more smooth transition from land to water.

We do hope that you will be back again.

Best wishes
Jess
Active 360
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Trusted Customer
9 years ago
Date of purchase: 06/26/2016
What Trusted Customer said about Active360:
Open to suggestions great coaches.
Open to suggestions great coaches.
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Trusted Customer
9 years ago
Date of purchase: 06/11/2016
very good coaches, fun and clear instructions, but too expensive in our view
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Jess Hewlett
Active360
9 years ago
Hi there,

Thank you for your feedback, it is very much appreciated.

Our beginners sessions are priced to ensure that each person is given the right amount of instruction for them. We need to ensure that everyone is aware of the water rules, particularly on the Thames, to ensure their safety, which is paramount to us. Similarly, our service is to ensure our high quality products with great instruction are enjoyed by all.

Once a beginners session has been completed, our returners sessions are at a considerable reduced rate. Please access our calendar to see dates, times and rates.

http://www.active360.co.uk/calendar-SAAS.htm

We do hope that you will be able to return to us soon.

Many thanks
Jess
Active 360
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Trusted Customer
LONDON
9 years ago
Date of purchase: 06/03/2016
What Trusted Customer said about Active360:
Really excellent tutor, and already introduction to SUP
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About Active360
Active360 specialises in stand-up paddleboarding (SUP) training. We aim to engage people in natural environments through SUP and also to make them aware of the threats to these environments and how they can help to make positive changes. We aim to provide a fun and safe watersport experience for people of all ages. Our coaches receive comprehensive regular in-house training to ensure high levels of safety and excellent technical SUP knowledge. Our coaches or instructors (we usually call them coaches as they mostly coach people rather than “instruct” them) have been trained through one or more of the existing paddlesport coach / instructor training schemes. The main ones are from the ASI (Academy of Surf Instructors, BSUPA (British Stand up Paddleboard Association) and BCU (British Canoeing). All are valid teaching programmes, which cover most of the basic skills to coach, rescue and keep people safe on water. As SUP is still a relatively new sport without a National Governing Body (NGB) the training agencies have not yet agreed to accept the validity of or even to recognise each other’s qualifications. So we treat all of these training courses as a starting point and more importantly make sure that our new coaches are also trained on the local river environment by working with our most experienced coaches before lead working as coaches. To be a good lead coach on the tidal Thames, you need to have an understanding of the effects river traffic, tide and wind conditions can have on safety. None of this is properly covered in any of the available courses. We also provide training though our Thames Skills and Knowledge (TSK) courses developed with the support and guidance of the Port of London Authority. We are keen to keep improving the way we present and introduce SUP, so we are always on the look-out for new ideas and fresh thinking from our SUP trips around the world.
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7 Bedford Close, London, London, W4 2UE, United Kingdom
Why trust Feefo reviews?

About Active360
Active360 specialises in stand-up paddleboarding (SUP) training. We aim to engage people in natural environments through SUP and also to make them aware of the threats to these environments and how they can help to make positive changes. We aim to provide a fun and safe watersport experience for people of all ages. Our coaches receive comprehensive regular in-house training to ensure high levels of safety and excellent technical SUP knowledge. Our coaches or instructors (we usually call them coaches as they mostly coach people rather than “instruct” them) have been trained through one or more of the existing paddlesport coach / instructor training schemes. The main ones are from the ASI (Academy of Surf Instructors, BSUPA (British Stand up Paddleboard Association) and BCU (British Canoeing). All are valid teaching programmes, which cover most of the basic skills to coach, rescue and keep people safe on water. As SUP is still a relatively new sport without a National Governing Body (NGB) the training agencies have not yet agreed to accept the validity of or even to recognise each other’s qualifications. So we treat all of these training courses as a starting point and more importantly make sure that our new coaches are also trained on the local river environment by working with our most experienced coaches before lead working as coaches. To be a good lead coach on the tidal Thames, you need to have an understanding of the effects river traffic, tide and wind conditions can have on safety. None of this is properly covered in any of the available courses. We also provide training though our Thames Skills and Knowledge (TSK) courses developed with the support and guidance of the Port of London Authority. We are keen to keep improving the way we present and introduce SUP, so we are always on the look-out for new ideas and fresh thinking from our SUP trips around the world.