Hiya,
Thank you for your feedback.
Please accept our apologies for the beginning of this particular session. We do appreciate your comments to help us highlight these incidents. Fortunately, these are not a common occurrence.
The taster is designed to enable people to experience the sport at their leisure, to get a feel for it, and, all being well, take it to the next step.
We do hope that, as you did enjoy it, you will give it another go and perhaps we will see you back on the water with us soon.
Kind regards
Jess