How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Outrigger Kaanapali Beach Resort Reviews | AAA Travel Reviews

Name: Outrigger Kaanapali Beach Resort
Rating: 3.8 (481 reviews)

Displaying all 481 reviews

Cebastyan

BEAVERTON, OR

2 years ago

Date of purchase: 03/26/2023

Legends Casino Hotel

View product website

The rooms are beautiful and clean. The staff is polite and helpful. The only drawback was the lengthy check-in. My AAA reservation confirmation was unfamiliar to the desk staff. It took 35 minutes...

Read all

Your Room : Exceptional

Hotel Staff : Excellent

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Exceptional

Hotel Location : Excellent

David

AAA Travel

2 years ago

Hello, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay, but are sorry about the reservation issues. We appreciate you taking the time to share insights with us. Regards, David at AAA Travel

See full customer review

Trusted Customer

2 years ago

Date of purchase: 03/24/2023

Holiday Inn Express Vernon - Manchester an IHG Hotel

View product website

Room was clean, staff were all friendly, breakfast was good with healthy options. Will stay there again when we are in Vernon.

David

AAA Travel

2 years ago

Hello, As a member service organization your feedback is valuable. We are happy to see you had a 5-star stay. We appreciate you taking the time to share insights from your stay with us. Regards, David at AAA Travel

See full customer review

Trusted Customer

2 years ago

Date of purchase: 03/20/2023

Travelodge by Wyndham New Braunfels

View product website

Your Room : Poor

Hotel Staff : Excellent

Hotel Public Spaces : Good

Hotel Cleanliness : Substandard

Hotel Location : Good

David

AAA Travel

2 years ago

Hello, As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. We appreciate you taking the time to share a review of your stay with us. Regards, David at AAA Travel

See full customer review

Trusted Customer

2 years ago

Date of purchase: 03/19/2023

Motel 6 Newport

View product website

When booking a hotel, I was looking for a less expensive place to stay overnight. That's what I found at the Motel 6 in Newport, Oregon. The room was clean but worn. The towels were gray rather than...

Read all

Your Room : Good

Hotel Staff : Excellent

Hotel Public Spaces : Good

Hotel Cleanliness : Good

Hotel Location : Good

David

AAA Travel

2 years ago

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us. Regards, David at AAA Travel

See full customer review

James Hoffman

2 years ago

Date of purchase: 03/06/2023

Comfort Inn & Suites Chipley

View product website

Your Room : Poor

Hotel Staff : Substandard

Hotel Public Spaces : Substandard

Hotel Cleanliness : Good

Hotel Location : Good

David

AAA Travel

2 years ago

Hello, As a member service organization your feedback is valuable. We are disappointed to hear that your hotel was not totally satisfactory. We appreciate you taking the time to share insights from your stay with us. Regards, David at AAA Travel

See full customer review

Trusted Customer

2 years ago

Date of purchase: 02/20/2023

Holiday Inn Express Hotel & Suites Kailua-Kona an IHG Hotel

View product website

Your Room : Excellent

Hotel Staff : Exceptional

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

David

AAA Travel

2 years ago

See full customer review

Trusted Customer

2 years ago

Date of purchase: 02/11/2023

The Royal Haciendas All Suites Resort & Spa

View product website

The resort was average but I wouldn't say it exceeded my expectations or gave me a WOW factor by any stretch. Our accommodations were a bit dated but clean, restaurants were nice as were the other...

Read all

Your Room : Excellent

Hotel Staff : Exceptional

Hotel Public Spaces : Excellent

Hotel Cleanliness : Exceptional

Hotel Location : Excellent

David

AAA Travel

2 years ago

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share your experience with us. I am sorry that not everything was stated clearly during the booking stage, and that you had problems with our customer service. Regards, David at AAA Travel

See full customer review

Christopher Paturzo ii

2 years ago

Date of purchase: 02/16/2023

Quality Inn and Suites Eugene - Springfield

View product website

Your Room : Exceptional

Hotel Staff : Exceptional

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

David

AAA Travel

2 years ago

Hello, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. We appreciate you taking the time to share insights with us. Regards, David at AAA Travel

See full customer review

Carl Howe

2 years ago

Date of purchase: 02/13/2023

The Godfrey Hotel & Cabanas Tampa

View product website

Your Room : Substandard

Hotel Staff : Exceptional

Hotel Public Spaces : Good

Hotel Cleanliness : Substandard

Hotel Location : Exceptional

David

AAA Travel

2 years ago

See full customer review

Trusted Customer

2 years ago

Date of purchase: 02/04/2023

Holiday Inn Darling Harbour an IHG Hotel

View product website

Clean hotel - professional staff

Your Room : Excellent

Hotel Staff : Exceptional

Hotel Public Spaces : Excellent

Hotel Cleanliness : Excellent

Hotel Location : Excellent

David

AAA Travel

2 years ago

See full customer review

Not received a review invite?

About AAA Travel

We are a local not-for-profit organization serving more than 850,000 AAA members in Oregon and Southern Idaho. For over 100 years, AAA has been dedicated to helping travelers with roadside assistance, travel and insurance services, discounts and much more.

Read all

800-529-3222

AAA Travel, 600 SW Market St., Portland, Oregon, 97201, United States