Elfa Hangmate Magazine Rack

Thank you for your feedback. We’re glad to hear that you’re happy with the boxes, but we’re very sorry to hear about the issue with your order. We’ve checked our records and, unfortunately, we don’t appear to have received your email requesting the cancellation of the second order. We sincerely apologise for any frustration this has caused and for not meeting your expectations on this occasion. Our customer service team is here to help resolve this for you. Please reach out to us at your earliest convenience so we can assist further with returning or refunding the second order if needed. Thank you again for bringing this to our attention, as it helps us improve our processes.