How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

1st Class Credit Union Reviews | Customer Service Reviews for https://www.feefo.com/reviews/1st-class-credit-union | Feefo

Displaying all 2,018 reviews

Mr Michael Harrison-Smith

20 hours ago

Date of purchase: 08/08/2025

What Mr Michael Harrison-Smith said about 1st Class Credit Union:

DO NOT BOTHER!!!!!!

USELESS!!!!!!

Amy Taylor

1st Class Credit Union

20 hours ago

Dear Michael, Thank you for your feedback. We do apologise you have not received the experience you had hoped for with us. Please email us at reception@1stclasscu.co.uk to discuss your experience further to see how we can improve in the future. - 1st Class Credit Union

See full customer review

Mr Jamie Griffiths

Llanelli

20 hours ago

Date of purchase: 08/08/2025

What Mr Jamie Griffiths said about 1st Class Credit Union:

Great company

Amazing. Joined as part of my new employment and my car broke in the first month of starting work and they have approved a loan for me and I fixed my car. Outstanding

Amy Taylor

1st Class Credit Union

20 hours ago

Dear Jamie, Thank you for taking the time to leave this lovely feedback! We are glad to hear that you are happy with the service you received! 😊-1st Class Credit Union

See full customer review

Mr Joseph Halpin

Newry

20 hours ago

Date of purchase: 08/08/2025

What Mr Joseph Halpin said about 1st Class Credit Union:

Great Service

Absolutely amazing service, it was amazing to be dealt with by such great people. Sorted out my loan and opened up my savings

Amy Taylor

1st Class Credit Union

20 hours ago

Dear Joseph, Thank you for this fantastic feedback! We are pleased that you feel the service you received was amazing! 😊-1st Class Credit Union

See full customer review

Trusted Customer

4 days ago

Date of purchase: 07/22/2025

Speedy and effiecient.

It was speedy and efficient.

Amy Taylor

1st Class Credit Union

3 days ago

Dear Member, We are pleased to hear you had a good experience with us. We greatly appreciate your positive feedback! 😊– 1st Class Credit Union

See full customer review

Trusted Customer

9 days ago

Date of purchase: 07/22/2025

Excellent Emaculate Prompt Service

I received an excellent emaculate service that was above and beyond my expectation as a customer, from the loan team. Judging from the magnificent help that l got through telephone conversations,...

Read all

Amy Taylor

1st Class Credit Union

9 days ago

Dear Member, Thank you for taking the time to leave this lovely feedback! We are glad to hear that you are happy with the service you received! 😊-1st Class Credit Union

See full customer review

Mr Tufayel Tarafdar

Birmingham

9 days ago

Date of purchase: 07/30/2025

What Mr Tufayel Tarafdar said about 1st Class Credit Union:

Straight forward and simple

Amy Taylor

1st Class Credit Union

9 days ago

Dear Tufayel, Thank you for your feedback! We are thrilled to hear that you were pleased with the service you received from us! 😊-1st Class Credit Union

See full customer review

Trusted Customer

9 days ago

Date of purchase: 07/30/2025

Speedy and helpful

Speedy service and very helpful

Amy Taylor

1st Class Credit Union

9 days ago

Dear Member, We appreciate your feedback and are delighted to know that you are pleased with our services! 😊- 1st Class Credit Union

See full customer review

Trusted Customer

10 days ago

Date of purchase: 07/22/2025

Loan application

I originally wanted a loan of £250, but the agent advised me to take the £500 loan because of the lower interest rate. I did that, but maybe the lower loan would have been better, as I really didn't...

Read all

Amy Taylor

1st Class Credit Union

9 days ago

Dear Member, We are pleased to hear you had a good experience with us. We greatly appreciate your positive feedback. Please let us know if there is anything we can improve on in the future by emailing us at reception@1stclasscu.co.uk – 1st Class Credit Union

See full customer review

Trusted Customer

10 days ago

Date of purchase: 07/22/2025

Brilliant service

1st class credit union are always there when you need a wee bit of financial help .

Amy Taylor

1st Class Credit Union

9 days ago

Dear Member, Thank you for your feedback! We are thrilled to hear that you were pleased with the service you received from us! 😊-1st Class Credit Union

See full customer review

Trusted Customer

10 days ago

Date of purchase: 07/22/2025

Great team

Excellent customer service

Amy Taylor

1st Class Credit Union

9 days ago

Dear Member, Thank you for this feedback! We are pleased that you feel the service you received was excellent! 😊-1st Class Credit Union

See full customer review

Not received a review invite?

About 1st Class Credit Union

We are a credit union who provide members with the opportunity to save regularly while providing access to affordable finance. Our savings and loans services help thousands of members every year.

Read all

0141 552 8408

Aspire Business Centre, 16 Farmeloan Road, Glasgow, Lanarkshire, G73 1DL, United Kingdom