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Seekers Reviews | Customer Service Reviews for https://www.feefo.com/reviews/walton-robinson | Feefo

Displaying all 738 reviews

Trusted Customer

3 years ago

Date of purchase: 07/01/2021

The property me and my friend have booked is stunning and we are so excited and the original booking process was amazing we were dealt with with very friendly and helpful customer service and was give

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Amy Gibson

Seekers

3 years ago

Thank you so much for your positive comments. We are sorry if there was a period of time over Christmas when communication fell short with our offices being closed, we will be sure that this doesn’t happen again! We look forward to your tenancy starting and if you have any questions at all between now and then, please just give us a shout!

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Trusted Customer

3 years ago

Date of purchase: 06/01/2021

Very responsive to my queries; and have been no hassle during the sign up processes

Amy Gibson

Seekers

3 years ago

We are thrilled with your 5 star review, thank you so much!

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Trusted Customer

3 years ago

Date of purchase: 06/01/2021

We had to deal with Chloe, we would not recieve emails back from her and eventually we rang the office to find out she had left, but no one had taken over our property, midway through signing the pap

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Amy Gibson

Seekers

3 years ago

Hi. Receiving feedback such as yours is disappointing to see, we are sorry if communication has fallen short. I am going to have a look over your account and see where communication might have fallen short, but rest assure that everything is fully up to date and you are all set for your move in date. Our bills packages are optional, you do not need to proceed with these unless it is requested. Your Property Supervisor will next be in touch closer to the date of your move in, but if you have any queries at all before then, please just give us a shout!

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Evan Peter Searles

Jesmond

3 years ago

Date of purchase: 05/01/2021

What Evan Peter Searles said about Seekers:

So far we've had limited support during the signing process. I've sent multiple emails about signing and what stage we are it in this process and we've not had a response thus far. We would appreciate

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Amy Gibson

Seekers

3 years ago

Hi Evan, thank you for your feedback. I am sorry to hear that you do not feel you have received sufficient support through this process. Your Property Supervisor will contact you shortly to discuss what is still missing from your application. If you are still not sure about anything then give us a call and we will be happy to go through all of your queries. Thanks!

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Trusted Customer

3 years ago

Date of purchase: 05/01/2021

Whenever i emailed to ask a question about the deposit/ tenancy agreements, i never received a response. My housemates had to call with any questions they had, as the emails never got a reply. Still n

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Amy Gibson

Seekers

3 years ago

Hi. We appreciate you taking the time to provide some feedback. I am sorry if there have been times when our responses could have been quicker. I can see from your account that we have received everything we need and you are now all set for your move in date. Your Property Supervisor will contact you closer to time to arrange your key collection but if we can be of any assistance before then, please just give us a shout.

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Trusted Customer

3 years ago

Date of purchase: 05/01/2021

Great service. Viewed, decided and signed up very quick and professionally. Chris and Georgia were especiialy helpful

Amy Gibson

Seekers

3 years ago

Thank you so much for your 5 Star review. We will be sure to pass your feedback onto Chris and Georgii!

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Trusted Customer

3 years ago

Date of purchase: 27/11/2020

fast and friendly process

Amy Gibson

Seekers

3 years ago

Thank you very much for your 5* review and feedback!

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Amy McBean

3 years ago

Date of purchase: 12/11/2020

What Amy McBean said about Seekers:

The man showing us around the property was really helpful and friendly. Fast and easy booking process

Amy Gibson

Seekers

3 years ago

Hi Amy. Thank you for your 5* review and comments. A fast and easy booking process is exactly what we strive to offer.

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Benjamin Nelson Bradshaw

3 years ago

Date of purchase: 12/11/2020

What Benjamin Nelson Bradshaw said about Seekers:

Customer service was excellent.

Amy Gibson

Seekers

3 years ago

Hi Benjamin. Thank you so much for you 5* rating!

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Trusted Customer

3 years ago

Date of purchase: 12/11/2020

There been good and quick at responding and friendly

Amy Gibson

Seekers

3 years ago

Thank you for your 5* review and comments in relation to our staff. Your feedback is highly appreciated.

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About Seekers

Seekers is an independent property consultancy based in Newcastle upon Tyne. Our wide range of services include sales, lettings and investments. We work with landlords, students, professionals, homebuyers and developers.

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01912431000

101 Percy Street, City Centre, Newcastle upon Tyne, Tyne and Wear, NE1 7RY, United Kingdom