We thank you for your feedback - I am sorry to hear you have not been completely satisfied with the functionality of our website.
If in future, you have troubles online, please feel free to contact us on 1800 552 224, we are always more than happy to place your order over the phone!
Warm regards,
Stuck on You Customer Service
Super quick delivery - my order was incomplete upon arrival, but after a quick email I had the extra part of my order with 2 working days!!
Penny Scallan
Penny Scallan | Com | AU
11 years ago
Thank you for your feedback, We are pleased to hear that your order arrived quickly and that your issue was resolved immediately!
We hope you enjoy the gumboots!
Warm regards,
Stuck on You Customer Service
Thank you for taking the time out to post your review of your new large russian doll backpack. We hope that you have enjoyed your shopping with us!
Warm regards,
Stuck on You Customer Service
Thank you for sharing your feedback with us, and we are glad that you are happy with your bookends. We hope you enjoyed your shopping experience with us.
Warm regards,
Stuck on You Customer Service
We are pleased to hear that you enjoy our backpacks and we thank you for your review. We hope you find it to just as high quality as your previous print bag.
Warm regards,
Stuck on You Customer Service
Efficient ordering online process. Prompt delivery and good value for money when offered with free postage. Thank you.
Penny Scallan
Penny Scallan | Com | AU
11 years ago
We are very pleased you have been able to place your order online with us easily, and with free shipping!
We hope you are enjoying the high quality of your Backpack Lunchbox!
Warm regards,
Stuck on You Customer Service
We are pleased to hear you have been able to purchase a new Russian Doll umbrella at a discounted price - We trust you will get great use from your purchase! If you find you do have any troubles at all, please don't hesitate to contact us to let us know!
Warm regards,
Stuck on You Customer Service
We are pleased to know you have been able to take advantage of our free shipping offer!
We hope you are enjoying your Russian Doll drink bottle!
Warm regards,
Stuck on You Customer Service
We are very pleased to hear you are a returning customer to Stuck on You, and you love giving our products as gifts!
We love that our range is expanding, and we now have so many different gift options available!
Warm regards,
Stuck on You Customer Service
Postage is a little slow but otherwise great service!
Penny Scallan
Penny Scallan | Com | AU
11 years ago
I am sorry to hear you feel postage was slow!
We dispatch all orders out via general post (Australia Post) and need to allow up to 10 working days to arrive. We do offer express postage in case you require faster postage in the future.
Warm regards,
Stuck on You Customer Service
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.