How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Sephora Reviews

https://www.sephora.co.uk/

EXCELLENT

Service

4.3

/5

5

4

3

2

1

1,714

132

40

47

297

2,230

ratings over the past year

Displaying all 179,988 reviews

Trusted Customer

Feefo Verified

13 years ago

Easy ordering and dispatched quickly.

0

Trusted Customer

Feefo Verified

13 years ago

Always receive goods on time and a fantastic range of products available at great prices.

0

Trusted Customer

Feefo Verified

13 years ago

Extremely useful site for the top named brands at good prices. Speedy delivery also.

0

Trusted Customer

Feefo Verified

13 years ago

Always fast,well packaged and well priced

0

Trusted Customer

Feefo Verified

13 years ago

Fast, efficient service.

0

Trusted Customer

Feefo Verified

13 years ago

Good service

0

Trusted Customer

Feefo Verified

13 years ago

lovely site. easy to search and navigate. only reason I didn't give excellent rating is…

lovely site. easy to search and navigate. only reason I didn't give excellent rating is because when my delivery arrived my complimentary caudalie products didn't come aswel. I emailed to say that I...

0

Trusted Customer

Feefo Verified

13 years ago

Easy, quick and reliable.

0

Trusted Customer

Feefo Verified

13 years ago

Very good service and speedy with it!

0

Trusted Customer

Feefo Verified

13 years ago

A great company to buy from, never had any problems, Always competitively priced

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo