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Rivervale Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 376 reviews

Miss Megan Taylor

Feefo Verified

6 years ago

What Miss Megan Taylor said about Rivervale:

Amazing service!

Great service :)

Aftersales Feedback

Rivervale

6 years ago

Thank you for your kind and positive review regarding your Service Mrs Taylor. We're so happy your visit at Rivervale went great. Feel free to share your experience with your friends who are due a service or MOT. We'd love to continue providing great service to awesome customers like you. Thanks again for you feedback. Best wishes Chrissie

Trusted Customer

Feefo Verified

6 years ago

Excellent service!

Rivervale are always friendly, honest and quality of their work is top-notch! I purchased my car here a few years ago and have it serviced there too.

Aftersales Feedback

Rivervale

6 years ago

Thank you for your feedback, we really appreciate you taking the time to review your Service and MOT experience with Rivervale. We work hard at maintaining a honest, personable yet professional workshop and we're happy to hear you noticed that. I know, on this visit you we collected and delivered you vehicle, which was Free and part of our service. Maybe next time, you would be interested in taking advantage of our Loan Hire Vehicles, or indulging in our Stabucks Waiting Room. Feel free to share your experience with your friends who are due a service or MOT. We'd love to continue providing great service to lovely customers like you. If there's anything else we can help you with, please don't hesitate to contact us. Best wishes. Chrissie.

Ms Laura Sayers

Feefo Verified

6 years ago

What Ms Laura Sayers said about Rivervale:

Kept me informed and completed work in good time.

Aftersales Feedback

Rivervale

6 years ago

Thank you Laura for your feedback, we really appreciate you taking the time to review your MOT experience with Rivervale. We're glad you noticed, that our Service Team, work's hard at providing you and your vehicle a high standard of care and attention. We look forward to seeing you next time. Best wishes. Chrissie.

Trusted Customer

Feefo Verified

6 years ago

N/A ......

Aftersales Feedback

Rivervale

6 years ago

Thank you for your feedback, we really appreciate you taking the time to review your Lease Maintained Service experience with Rivervale Our Service Team work hard at providing you and your vehicle a high standard of care and attention. We're glad you could reflect that with your star rating. We look forward to seeing you next time.

Mr Cox

Feefo Verified

Shoreham-by-Sea

6 years ago

What Mr Cox said about Rivervale:

Thank you....I hope this not an excuse to put the rate up.

Your staff kept me informed about all that was necessary to pass MOT. Our car was returned on the time specified.

Trusted Customer

Feefo Verified

6 years ago

Nothing special, got to watch them with their prices.

Nothing special. Over priced for what they do. No need to charge £6 to fill the screenwash bottle up. Asked for our mobile number to contact us, because we were 20 miles from home and out for the...

Aftersales Feedback

Rivervale

6 years ago

Mrs Dolan, Thank you for speaking to me today. Hopefully the phone call has clarified our processes and pricing. We look forward to welcoming you back in the future. Kind regards Mark McNeil

Trusted Customer

6 years ago

Nice of Rivervale to get back to me. Refunded the £6 for screen wash, many thanks.

Mrs Victoria Workman

Feefo Verified

Worthing

6 years ago

What Mrs Victoria Workman said about Rivervale:

A quality service from an excellent team!

I can’t praise the team at Rivervale Service and MOT enough. The team at Rivervale made me feel so welcome, even offering me a Starbucks coffee on arrival! (And during my stay) I was updated...

Aftersales Feedback

Rivervale

6 years ago

Thank you for your great feedback Mrs Workman. We really appreciate you taking the time to review your Service and MOT with Rivervale. We work hard at maintaining a personal yet professional high standard of customer care. We're so pleased you noticed the effort we put in from start to finish, in making your experience with us a positive one.. Fell free to share your experience with your friends who are due a Service or MOT. We'd love to continue providing great service, to lovely customers like you. If we can help with anything else, please don't hesitate to contact us. Chrissie

Mrs Liz Wakeling

Feefo Verified

Portslade

6 years ago

What Mrs Liz Wakeling said about Rivervale:

Regular annual visit.

The MOT and Service were well organised and carried out .

Aftersales Feedback

Rivervale

6 years ago

Thank you Liz for your feedback, we really appreciate you taking the time to review your experience with Rivervale. We work hard at maintaining an organised and smooth running work shop and we're happy that you noticed that with us. If there is anything else we can help you with, please don't hesitate to contact us. Best wishes. Chrissie.

Mr Gavin Willis

Feefo Verified

6 years ago

What Mr Gavin Willis said about Rivervale:

Excellent service and great attention to detail.

In all my interactions with the Rivervale team they have always provided excellent service, have great knowledge and have looked after me well to make me feel like a valued customer. Great work all...

Aftersales Feedback

Rivervale

6 years ago

Thanks Gavin, we really appreciate your feedback and are delighted you were happy the the service we provided. We look forward to welcoming you back on your next visit to us. Kind regardsRivervale Team

Trusted Customer

Feefo Verified

6 years ago

Good polite service.

Booked in easily, reminder phone call and work completed when expected.

Aftersales Feedback

Rivervale

6 years ago

Your feedback is so important to us, thank you for the kind review. We work hard at providing you and our other customers, a smooth and professional experience with Rivervale. If there is anything we can help with in the future, please don't hesitate to contact me. Chrissie

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